I cant pay my r2 bill since last 2 month
I cant pay my r2 bill since last 2 month.
I tried all method pay yhrough paypal, visa card , matsercard , credit card . But still can't complete my payment.
I want to know about
1. Is this is global billing issue by cloudflare or specially in my account issue.
2. Since i didn't pay from last 2 month (60 days) . So if my payment complete somehow, then can i get back my old r2 bucket with my old data.
Please help me Cloudflare Team and Community members.
Thanks in advance ❤️
7 Replies
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
We cannot help with billing issues here, you'll need to create a ticket.
I have raised this one
@Ramanand is your Visa Debit Card from Royal India Bank?
Axis Bank Credit Card. By Flipkart
Ty!
Actually, @Ramanand, have you tried contacting your bank to see if there are any issues on their end?
@Hard@Work | R2 Yes , i contact my bank support, they said my everything okay from our side.
Contact Merchant Support. This issue from Cloudflare.
Here what i tried.
1. Change Another CC.
2. International Transactions and Online Transaction Enable.
3. Add card into Paypal then trying to complete.
@Hard@Work | R2 I want to ask something about Payment Method setup.
When i add my card details and billing address , then it direct update my payment method. It not asking otp for verification and setup recurring maximum amount.
I tried in private window also same directly update payment method without otp verification.
Is this right ?