game crashing computer

hey guys ive been having a problem with val crashing my pc every time i run it without fail. over the past 3 weeks, val has opened up fine, run fine for 30 seconds - 10 mins, and then just out of nowhere crashed my pc. no BSOD, just straight crash. it then reboots itself about 30 seconds later. i googled for solutions, and ive tried uninstalling and reinstalling both valorant and vanguard multiple times, switching all of my graphics settings to low, etc, but nothing has worked. anyone know how to fix this?
54 Replies
jpplol
jpplol2mo ago
hi is it the first time you play valo or not
delirious
deliriousOP2mo ago
no i’ve been playing for 3 years on the same computer with no problem before this
jpplol
jpplol2mo ago
whta cpu do you have
delirious
deliriousOP2mo ago
3060
jpplol
jpplol2mo ago
cpu not gpu
delirious
deliriousOP2mo ago
i7
jpplol
jpplol2mo ago
13th-14th gen?
delirious
deliriousOP2mo ago
11th
LordVirtue
LordVirtue2mo ago
Can you check even viewer after you reboot your pc after the crash?
delirious
deliriousOP2mo ago
sure ill run val rq and check it
LordVirtue
LordVirtue2mo ago
pls check after u crash
delirious
deliriousOP2mo ago
val is loading rn what am i looking for in event viewer
LordVirtue
LordVirtue2mo ago
nono when val crashes and u restart ur pc then turn on event viewr
delirious
deliriousOP2mo ago
yea it just crashed kk
LordVirtue
LordVirtue2mo ago
wait are you texting from that same pc after it crashed?
delirious
deliriousOP2mo ago
no phone just booted up my pc and i’m opening event viewer
LordVirtue
LordVirtue2mo ago
oh nice look in the ciritcal part and send ss then look in error part and send ss
delirious
deliriousOP2mo ago
idk where to find critical
delirious
deliriousOP2mo ago
No description
LordVirtue
LordVirtue2mo ago
No description
LordVirtue
LordVirtue2mo ago
make it full screen pls
delirious
deliriousOP2mo ago
No description
delirious
deliriousOP2mo ago
there’s more under error than i cant fit in one pic
LordVirtue
LordVirtue2mo ago
um u can close the other brackets the log summary and recently viewd
LordVirtue
LordVirtue2mo ago
No description
delirious
deliriousOP2mo ago
No description
delirious
deliriousOP2mo ago
there’s still like 3 cut off
LordVirtue
LordVirtue2mo ago
in my opinion I think this might be the reason
No description
LordVirtue
LordVirtue2mo ago
delete your nvidia drivers and reinstall the newest ones
delirious
deliriousOP2mo ago
i did that like 2 weeks ago should i do it again
LordVirtue
LordVirtue2mo ago
yes try using display driver uninstaller @delirious
delirious
deliriousOP2mo ago
kk
LordVirtue
LordVirtue2mo ago
you downloaded ddu?
delirious
deliriousOP2mo ago
No description
delirious
deliriousOP2mo ago
this?
LordVirtue
LordVirtue2mo ago
yep
delirious
deliriousOP2mo ago
just downloaded it
LordVirtue
LordVirtue2mo ago
pls install and use
delirious
deliriousOP2mo ago
which of these am i checking
No description
LordVirtue
LordVirtue2mo ago
um whats ur gpu?
delirious
deliriousOP2mo ago
3060
Riviere
Riviere2mo ago
More likely to be the BugCheck given the first column is errors in the last 24 hours And it’s 0 for the nvidia drivers
delirious
deliriousOP2mo ago
all i know is i uninstalled and reinstalled my drivers a couple weeks ago and it didn’t fix the problem
LordVirtue
LordVirtue2mo ago
remove present and non-present monitors save log files create a system restore point automatically check for DDU updates remove Vulkan Runtime remember last selected GPU
Riviere
Riviere2mo ago
Yeah it’s not the drivers dw
LordVirtue
LordVirtue2mo ago
tryin doesnt hurt brother for nvidia specfifc @delirious select everything
delirious
deliriousOP2mo ago
kk
LordVirtue
LordVirtue2mo ago
except the last one
delirious
deliriousOP2mo ago
No description
delirious
deliriousOP2mo ago
then which option top left
LordVirtue
LordVirtue2mo ago
the recommended one
Kostas
Kostas2mo ago
@LordVirtue can you check dms
delirious
deliriousOP2mo ago
is this a fixable problem?
Riviere
Riviere2mo ago
Depends on what the cause of it is, it’s a catch all error If it’s hardware, need to find and replace the part (typically ram), if it’s a driver or software need to go find an unaffected version You can put the BugCheck details here but it’s usually pretty nebulous

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