My account (nickname: MC Queenn, ID: 5780249480) was banned for 10 years. I didn’t understand the reason at first, but later I found out it was because of a cheat I bought from someone who said it was 100% safe and wouldn’t get me banned.
I truly regret using it and never intended to harm the game or gain unfair advantage. I already contacted support by email but got no reply.
I kindly ask for a second chance or guidance on what I can do. I really love this game and would never risk my account again.
Thank you for your time and understanding.
Solution
Cheating leads to an account ban in accordance with PUBG MOBILE's terms of service. Bans are applied for violating these terms and will remain in effect until the specified duration is completed.