i lost my email and acc due to being hacked pls help

idk what to tags to put but, yesterday i downloaded a crack app and got hacked, i lost my main email which was on riot, i tried to recover to one of my others email that was safe, and it "worked", riot sent instructions to my email but the problem is: this email never got anything from riot, i already tried verifying my riot acc with the email and i never got anything from riot, and same for instructions, and now that im trying again with a outlook email i created, it seems its not working anymore the support, the "instructions sent" screen dont appear to me anymore, is it because riot already removed the email or something? i dont even receive the "ticket" thing on my new email
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