R
Runpod4mo ago
bggai

CRITICAL: Runpod charging more unfairly

We have been charged everyday since the 13th of june, the logs clearly show that somedays the worker is not even called. Plus we have timeouts of 10 minutes, runpod is charging as if we called it everyday, one call for 10 minutes would be 0.1668 USD, while runpod is charging everyday more than 10x times the ammount, on the other hand we have the logs showing for example:
2025-07-10 20:37:18.701 -> START
2025-07-10 20:37:24.854 -> END
2025-07-10 20:37:18.701 -> START
2025-07-10 20:37:24.854 -> END
6 seconds should be 0.0001668 USD, but runpod is charging 1.92 USD on the 10th, 10.000x more, this is really worrying since Runpod is trying to charge for invented events, clearly a scheme, the logs dont even show the traceability of these charges, this should be fixed right away, it a critical bug and the reputation of runpod in stakes, this is something an infrastruture provider should never do! We won't reffill the account either since we are afraid runpod will keep charging us.
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3 Replies
Poddy
Poddy4mo ago
@bggai
Escalated To Zendesk
The thread has been escalated to Zendesk!
Ticket ID: #20366
Unknown User
Unknown User4mo ago
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Morganja
Morganja4mo ago
@bggai Just pure morbid curiosity ... what kind of service only runs for 6 secs a day? is it a compute task?

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