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Supabase2mo ago
alper

Project Stuck in “Pausing” State for hours

Hey, has anyone experienced a project being stuck on “Pausing…” for hours? I tried to pause it after dealing with repeated 500 errors and recovery mode logs. Is this normal, or should I take any action?
4 Replies
garyaustin
garyaustin2mo ago
Pausing a flakey project is a bad idea versus just restarting it. Small projects should pause in a few minutes. Try a different browser to make sure not just a browser state thing.
Support will be only option if stuck.
alper
alperOP2mo ago
Thanks for the reply! I actually already tried restarting the server a few times before deciding to pause it — I kept getting 500 errors, and the logs were repeatedly showing "the database system is in recovery mode" messages. The project isn’t live yet, it’s still in development — just the schema is set up, no real data yet. I figured pausing and restoring from a backup might help, but it’s now been stuck on “Pausing…” for several hours, even after trying a different browser. I realize pausing may not have been the best move, but I was running out of options. Any ideas on what might have caused the 500 errors and the recovery mode state in the first place? Would love any suggestions or things I can look into.
garyaustin
garyaustin2mo ago
I don’t. Read only mode would be if you exceed DB size.
That seems like Postgres itself crashed. There might have been info in the Postgres logs.
alper
alperOP2mo ago
thank's a lot My issue was resolved by Supabase support. They said the problem was caused by a crash-loop during access to a replication slot. They fixed it temporarily by dropping the faulty slot. A new version of OrioleDB (17.5.1.001-orioledb) will be released next week, and they recommend upgrading by pausing/restoring or using the upgrade option in the dashboard once it’s available, for a permanent fix.

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