Updating to Latest 1.0 and Backup key is invalid
I just updated to the latest Docker version of 1.27 on QNAP and when trying to import my backup, I'm getting an invalid token. I've triple checked my token and have downloaded multiple backups. Can I get some help with this? Thanks!
Solution:Jump to solution
Welp, as I was trying to get screenshots and logs, when I tried it with a totally new backup and key (probably the 8th one). Cleared the appdata dir and restarted the container (probably the 10th time and multiple browsers) and lo and behold, the import worked. 🤨 Just needs a little updating and cleaning up. Thanks @Manicraft1001 !
15 Replies
Thank you for submitting a support request.
Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Did you copy the key correctly? Did you read the migration guide? Do you have backups of the old Homarr?
Yes, yes, and yes
each time I do a backup and get the key, it's the same
Please provide screenshots, detailed list of the steps you do, logs and docker compose or run of how Homarr is ran.
fyi, my TZ has night now, our team will reply tomorrow on this support request. Thanks for your understanding.
thank you
import token came directly from pop-up when saving backup
YAML:
homarr1_0:
container_name: homarr1_0
image: ghcr.io/homarr-labs/homarr:latest
restart: unless-stopped
volumes:
- /var/run/docker.sock:/var/run/docker.sock # Optional, only if you want docker integration
- /share/docker/homarr/appdata:/appdata
environment:
- SECRET_ENCRYPTION_KEY=7bd5b7458115271c81dd33d662009247beb4f46f65
ports:
- '7576:7575'
I've also tried restarting the 0.15.10 version which gave me a different token and that isn't working either. Any help would be appreciated so I don't have to redo everything.
Please post the logs to Pastebin, as described in our documentation.
I can but what I posted is all the logs that there were when I started the Docker and tested the import. Other than that it was just a repetitive msg about DB saving to disk.
let me reread the documentation
It is documented in the FAQ, just post the logs to pastebin (or similar), because Discord will force you to download the logs as a file on mobile. And files can be abused or can be dangerous, hence we prefer links.
For some reason I keep getting into the "Admin User" page and cannot get back to the import page again without restarting the container. Is there a way to get back to the import page?
If you don't need the data from the new 1.0 installation, delete the container and delete all mounted directories.
Solution
Welp, as I was trying to get screenshots and logs, when I tried it with a totally new backup and key (probably the 8th one). Cleared the appdata dir and restarted the container (probably the 10th time and multiple browsers) and lo and behold, the import worked. 🤨 Just needs a little updating and cleaning up. Thanks @Manicraft1001 !
Okay, glad you got it working. Can I mark this as resolved?
yessir