Hello pubg team please help

Hi pubg mobile team am Spider I am trying to recover my scammed PUBG Mobile account, but I am continuously receiving two different error messages that prevent me from submitting the claim through the in-game interface The errors are 'Claim declined. Please file your claim using a regular device (30400044)' and 'Failed to return data, please try again later (30400200)' Please help me i have all proofs and any questions you need from me i need my account back 😭

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

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