Can anyone else not buy a stream subscription?
Just trying to figure out if I’m going nuts or not.
I had a stream subscription.
My business card got updated and I forgot to change the details.
Realised the mistake, updated the details and tried to purchase another stream subscription.
It’s keeps going to the last page and going “purchase success” in the url but it’s just a blank white page.
No charge to my card and no subscription added.
It’s being doing this for a month, I’ve had no response to my tickets, my content is about to get deleted and I’m pulling my hair out.
I’ve tried on laptops, on mobile, on chrome, on Firefox, incognito… I’m not sure what else to do at this point.
Any thoughts?
1 Reply
We can't solve billing issues in the community
but you can share your ticket number and I can try to get some attention on it