Gonna post this in two parts, last time I tried the bot thought I was spamming for the long post.
server id: 439443057847435265
We used polaris for levels and switched to lurkr in May. We imported the data but I am looking at the lurkr log and it looks like it wasn't able to import everything. The admin at the time handling that wasn't able to import properly and enough people had imported that we just lived with it.
The way our roles are set up is that everyone upon joining is limited to a few channels.
Read the rules, click a react role from carlbot to get "newbie" role to interact with the server (but not send media)
After hitting level 3, people are granted "member" role which lets you send media.
Polaris had a setting to swap the roles out - remove newbie and replace with member.
We noticed with the switch that once a member began chatting, their Member role was being taken away by lurkr, meaning they can't access the channels anymore - they panic. I'm thinking this is because the import didn't complete. We figured we would just deal with it as things came up and adjust their levels manually.