Setup Issues, Error:getaddrinfo EAI_AGAIN immich-postgres
Hey everyone, I'm stuck on a fresh install and could use some advice.
My Setup:
* Running on a Proxmox VM (Debian).
* Following the official Quick Start guide.
* Other Docker containers on this VM work fine.
The Problem:
The
immich-server container is in a crash loop. The logs show a DNS error:
What I've Done:
1. Initially, my .env file was missing DB_HOSTNAME, which caused an error for the hostname database.
2. I fixed this by adding DB_HOSTNAME=immich-postgres to my .env file. My config now includes:
3. I restarted everything cleanly with sudo docker compose down and sudo docker compose up -d.
Even with the correct hostname, the internal DNS lookup still fails. It seems like a networking issue specific to this Docker stack.
Has anyone run into this before, especially on Proxmox? Any ideas what to check next? Thanks24 Replies
:wave: Hey @N306,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.please attach your compose file and full .env
As well as all the logs
Hey there @bo0tzz @NoMachine and thanks a lot for your quick reply! ❤️
Just a quick heads-up regarding the
docker-compose.yml from the quick-start guide.
On a fresh install with a recent version of docker-compose, running docker-compose up -d fails with the following error:
The issue is the name: immich attribute at the top of the file, which seems to be obsolete in newer Compose versions.
The fix was simple: just commenting out or removing that name: immich line allows the stack to start perfectly.
----
The error before came from some stuff I mistakenly did advised by Gemini to troubleshoot another error, so it could be ignored here.
It only happens on a fresh install if you're using an ancient docker version (e.g. the one that's shipped by
apt)yup, you should be using the docker engine from https://docs.docker.com/get-started/get-docker/
Docker Documentation
Get Docker
Download and install Docker on the platform of your choice, including Mac, Linux, or Windows.
Oh okey I did not know that... thank you! 🙂
Thank you! 🙂 The link only points to docker desktop, what about docker cli on linux?
Google doesn't bite
Literally the note below it lol
-.- When I googledI installed it via apt, I thought you meant something specific and just wondered if Docker desktop is more current and the only solution.
Thanks...I am new to all this, did not knew that engine will link to the CLI, just saw those download links and searched for the terms.
Do you mean via their apt repo? Or custom with custom upgrades?
https://docs.docker.com/engine/install/ubuntu/#install-using-the-repository
Docker Documentation
Ubuntu
Jumpstart your client-side server applications with Docker Engine on Ubuntu. This guide details prerequisites and multiple methods to install Docker Engine on Ubuntu.
their apt repo
I am already using that as far as I know:
See the
https://download.docker.com/... source.
etc.
Or what am I missing?Are you using
docker-compose or docker compose?the latter
Even though you were saying something else here?
Yeah misspelled it seemingly, I use it without -. Sorry.
And you still get the message about
name: not being supported? 👀No it is working 🙂
The fix was simple: just commenting out or removing that name: immich line allows the stack to start perfectly.
Either your docker install is old or you’re not using docker correctly.
Name: is a semi new (few years) docker feature
Right that's what I'm saying. If you're actually using an up-to-date docker version you don't need to do that
So I'm asking if it works now
Docker Documentation
Version and name top-level elements
Understand when and if to set the version and name top-level element
Hm will check this as soon as I get my truenas scale nfs source and immich not restart looping. 😅 Thanks anyway! 🙂
Make sure not to put your database on that nfs mount :P
Otherwise you'll never get out of boot loops :KEKW: