DNS Records...

While creating new DNS Records to reach my Render instance I am getting an error messages that a record with this name already exists. "An A, AAAA, or CNAME record with that host already exists." However the only record I am currently using is to from the Type R2. Therefore I cant do anything and the official documentation is unhelpful! Any chance that someone found a solution for this problem.
10 Replies
SuperHelpflare
SuperHelpflare3mo ago
Support AI
I'm happy to help you with your issue. According to the Cloudflare documentation, this error can occur due to the special requirements of CNAME records. As stated in the documentation (https://developers.cloudflare.com/dns/manage-dns-records/troubleshooting/records-with-same-name/), you will encounter this error if you try to create an A/AAAA record with a Name matching the name of an existing CNAME record. However, in your case, you mentioned that the only record you are currently using is of Type R2. It's possible that there's an existing CNAME record that's not visible to you or that's been created automatically. I would recommend reviewing your existing DNS records to find the matching value in the Name field. You can then decide whether you want to keep the current record or delete it and make a new one. Additionally, you can also check if there are any NS records with the same name, as mentioned in the documentation (https://developers.cloudflare.com/dns/manage-dns-records/troubleshooting/existing-ns-record/). If you find any, you may need to remove them before creating the new record. If you're still having trouble, please provide more details about your DNS setup and the error message you're seeing, and I'll try to help you further.
This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
Laudian
Laudian3mo ago
please show a screenshot of your dns records and the exact name you're trying to add.
Christoph
ChristophOP3mo ago
I will delete it after you have seen it
Christoph
ChristophOP3mo ago
I am trying to follow this instructions: https://render.com/docs/configure-cloudflare-dns
Render
Configuring Cloudflare DNS
Configure Cloudflare DNS settings to point to your Render app with this guide.
Walshy
Walshy3mo ago
your R2 bucket is already covering the apex so it's correct, you can't add another record over that Do you want the r2 bucket or Render to serve at apex?
Christoph
ChristophOP3mo ago
Yeah I figured it out now as well that @ is the same as the name of my bucket.. But how do you use both? I have my bucket with data which needs to be accessible for the code running on render and i want to access over my domain the hosted site..
Laudian
Laudian3mo ago
You either put the bucket on a subdomain, or you can use Cloud Connector.
Christoph
ChristophOP3mo ago
I can find the option to create a subdomain is that easily possible in my cloudflare acc? cant*
Laudian
Laudian3mo ago
Remove the domain from the bucket and add another same way you added your apex domain
Christoph
ChristophOP3mo ago
Thanks for the help!

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