SSO 2FA enrolment
I was invited to my company's CloudFlare org. I logged in with Google SSO. The org requires 2FA. When enabling 2FA, CF requires my account password, which does not exist. It does not permit me to not specify my password.
How do I get past this?
5 Replies
Support AI
According to the documentation, if you log in to your Cloudflare user account with Single Sign-On (SSO) or Google, your user profile will not have a password associated with it at first. Some dashboard operations will require setting a password. To set a password, visit Forgot Password in the Cloudflare dashboard.
You can try resetting your password by going to the Forgot Password page and following the instructions. Once you have set a password, you should be able to enable 2FA without any issues.
Source: https://developers.cloudflare.com/fundamentals/user-profiles/login/
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The @SuperHelpflare response is slightly useful, but when I attempt to go to any page on the CF dashboard, it redirects me to accept the invite, which sends me to enable 2FA.
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I had to log out, then go to the forgot password link, then reset my password, then log back in, before I could accept the invite and 2FA.
Thank you @FrozenFire for posting this, I had been waiting for a response from CF support for over a week, and this solved the issue in 5 minutes