Mails don't show up for contacts or companies
I've one issue with email syncing to contacts in my podman installation of twenty in version v1.1.1 - which I installed from scratch, so no migration issue.
The system seems to run flawlessly:
- health status is green for every service,
- active sync shows "1"
- metadata version is set correctly and
- no errors in the container logs
I enabled IMAP and was able to add an imap mail account to one of the users. The mail account shows synced after a while and in the logs I get the correct number of mails. But:
- Mails don't get assigned to their respective contacts (email-addresses match)
- no contacts get created when sending a mail or receiving a mail (option in mail accounts is set to "sent and received")
What have I done to debug:
- increased the log level to log all, incl. debug (no issues seen)
- checked the database
- flushed the cache
- tested the webhook functionality to ensure the worker container runs without issues
- redeployed from scratch
How to get the emails to show up for my contacts or companies?
Thanks in advance for your support.
Best, Stefan
The system seems to run flawlessly:
- health status is green for every service,
- active sync shows "1"
- metadata version is set correctly and
- no errors in the container logs
I enabled IMAP and was able to add an imap mail account to one of the users. The mail account shows synced after a while and in the logs I get the correct number of mails. But:
- Mails don't get assigned to their respective contacts (email-addresses match)
- no contacts get created when sending a mail or receiving a mail (option in mail accounts is set to "sent and received")
What have I done to debug:
- increased the log level to log all, incl. debug (no issues seen)
- checked the database
- flushed the cache
- tested the webhook functionality to ensure the worker container runs without issues
- redeployed from scratch
How to get the emails to show up for my contacts or companies?
Thanks in advance for your support.
Best, Stefan
