Question about capturing initial WhatsApp message
Hi everyone!
I'm trying to automatically capture the first message a user sends when clicking a WhatsApp link like
wa.me/?text=... so I can track which partner referred them.
I noticed that Transcript doesn't capture this initial message. It only starts recording once the Typebot flow begins.
Unfortunately, I also can't rely on custom URL parameters since WhatsApp mobile doesn't support passing additional query parameters. Iām aware of whatsapp_referral_click_id and whatsapp_referral_source_id, but in my case, leads are being sent directly through shared links (e.g. Instagram stories), not from Meta Ads campaigns.
Has anyone faced this or found a reliable workaround to capture that initial text automatically?
Thanks in advance! š4 Replies
Let me try to reproduce
Oh I understand. If you want to capture that then simply start your bot with a input block like so:
Wow, Baptiste, that was exactly it, hahaha. I feel like an idiot now. In my head, the text input block would only collect text after the chat starts on WhatsApp, not capture the first message to start. Thank you very much.
Yes, we auto continue the bot if the first block is an input block š