V
VALORANT•2mo ago
rayquan

Account locked

How do i lift this account locked thing. It got hacked by a russian and now i got it back, idk why but their riot employees already gave me the password reset link but they still dont believe me. I still got the proof of their employee sending me the link for and i also provided them with the same info i provided for the riot employee who have me the link to reset pass. Can anyone help? i also asked here like 2 months ago on how to get my account back with another discord account because the hacker also got my discord. Now this is a new discord account. Any advise would be really helpful and also the russian changed the ip adress 😄 . Please help sorry for my bad grammar. I also submitted tickets about this to riot but they never responded to me.
No description
25 Replies
momo
momo•2mo ago
this ban someone eles have the info of the account and try to recover it . It called pro active . Contact riot support and provide the information they need and they will unlock it
rayquan
rayquanOP•2mo ago
how does it work cab you explain it to me pls
momo
momo•2mo ago
sure go to riot supprt website
rayquan
rayquanOP•2mo ago
i spent alot in philippine peso okay
momo
momo•2mo ago
Login to your account in the website submit ticket
rayquan
rayquanOP•2mo ago
and
momo
momo•2mo ago
give me sec will tell you which one
rayquan
rayquanOP•2mo ago
alright
momo
momo•2mo ago
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momo
momo•2mo ago
make sure to select val before then this one
rayquan
rayquanOP•2mo ago
okay whats next hellooo
momo
momo•2mo ago
yes sorry there is 2 option you can take
rayquan
rayquanOP•2mo ago
ssits ok
momo
momo•2mo ago
okay ignore first one chose this
momo
momo•2mo ago
No description
momo
momo•2mo ago
and explain to them that you recover your account after it got hacked but its locked and you cant play val they will answer to you and ask you for some info you provide and hope they help you
rayquan
rayquanOP•2mo ago
okay thank you very much have a nice day
momo
momo•2mo ago
you too and hope they help . and hope i told you to chose the right one . im not very familiar with this case . but even if its wrong one they will tell you in the ticket to chose the right one
rayquan
rayquanOP•2mo ago
i will try to update you soon if it works
momo
momo•2mo ago
alr you can chose the other one for faster reply just saw on riot website @Icarus can help you better with this case
rayquan
rayquanOP•2mo ago
okay thank you so much
momo
momo•2mo ago
yw
rayquan
rayquanOP•2mo ago
uh hello again can i ask what do the ymean
rayquan
rayquanOP•2mo ago
No description
momo
momo•2mo ago
This the first email your created the account with Just give it to them

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