Should my iOS backup be taking months?
I am using foreground upload every night, but my iCloud Photo Library is about 20,000 photos.
Each night the number of remaining photos/videos decreases / but after months of doing it most nights there are still over 6,000 remaining.
Internet or connection speed aren’t the problem. It seems iCloud download is often stuck on 1%.
I’m not against using some sort of other backup for my iCloud Photos that could be better.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:We are currently trying to fix exactly this with the new beta timeline that was released in the last version, that should perform significantly better if you allow it to queue all of the uploads before you leave the app
Also make sure you aren't force killing the app as that will terminate all background tasks
Great - I leave the app open in the foreground all night, so it should have plenty of time to queue everything?
Do I need to opt-in to the beta?
Ignore that - just opted in to Beta on my app
It'l tell you the progress of the queueing from the backup screen
Great - hopefully that'll start soon. It's currently hasing assets - which seems to potentially be stuck at 37,999 hashed assets - guessing backup will start when thats done?
The hashing assets step can take a while as it has to download all the iCloud assets before it can hash them
Cheers mate. Really helpful. Will that run in the background? Or is it quicker in foreground?
It'll be quicker in the foreground, but once the queueing is done those tasks should run in the background too
But we are at the mercy of the iOS scheduling to decide exactly how many uploads run and when. If the device is plugged in and on Wi-Fi it should give us plenty of time for uploading things, in theory
@Zack - the hashed assets finished - but it's genuinely crashed my iPhone and I've got a spinning wheel now. Looks like it was taking up about 50% of my iPhone storage space. Is this a known issue?
If you have a lot of iCloud assets, it can take up quite a bit of space, we are working on implementing a proper cleanup for the next release
Yeah understandable.
The crashing thing is odd though - didn't think an app could do that
As in it actually crashed the entire phone and it rebooted?
As in it's actually crashed the entire phone and I'm struggling to turn it back on! (iPhone 12 Pro - 128GB)
0.o
We aren't doing anything crazy here, everything we do is utilising the built-in iOS methods
So the fact it's done that is wild
Yeah battery was at 100% as well, but it's pretty warm
Yeah never had this before
I hope you manage to get it turned back on 😅 The hashing part can make the phone quite warm
Got an Apple logo - so a good sign. Might leave this backup until the next version.
Maybe, though I don't think the storage usage will really make much difference here, no idea what would cause the phone to force shutoff like that
Unless it was a thermal shutoff, but that seems unlikely, or at least, shouldn't be something that can happen from us just hashing assets
Back on - but getting an
SqlliteException: while selecting from statement, disk I/O error (code 4618) - Causing statement: PRAGMA user_version - seems like this: https://github.com/immich-app/immich/issues/20268[Issue] Beta Timeline - while selecting from statement, disk I/O error, disk I/O error (code 4618) (immich-app/immich#20268)
If I delete the app and reinstall to regain space - guessing it'll rehash the assets again and I'll be back in the same situation?
Has the app consumed all available disk space on the device?
It's actually saying 124.83GB of 128 GB used - so close but not everything.
Interestingly force closing and opening the app and it's working - but it's hashing the last 1,000 assets again (41,685 out of 42,929)
Yea... I would say with that many iCloud assets it's probably worth waiting until the next version when we hopefully have a better solution for the iCloud problem
Apologies
The beta is in general much better but also has some issues like this still 😅
Yeah I can tell it's much better!
It's crashed the phone again 😅 so might turn off the beta
That's quite concerning... I do wonder if it has something to do with the storage getting full though actually
Maybe it's causing system services to be starved of disk space
What iOS version are you on out of interest?
18.5
Once the next version is released, maybe you can try it again and see if that works better for you and the phone doesn't crash 😅
If you could let us know that'd be great
Weirdly turning off beta backup now is saying "Permissionn denied" forphotos
But isn’t requesting permission
I would probably recommend wiping the app storage as otherwise I think those downloaded iCloud assets will persist