My company lost access to Cloudflare account [Free tier]
A few days ago, our company suddenly lost access to our corporate Outlook email. We are completely locked out and unable to log in. After contacting Microsoft support, they provided us with a DNS record that needs to be added through our DNS provider — which is Cloudflare.
Unfortunately, we’re also unable to access our Cloudflare account because it uses the same Outlook email address for login and password recovery. So now we’re stuck in a loop: we can’t fix the DNS because we can’t access Cloudflare, and we can’t recover our email without updating the DNS.
Could someone please guide us on how to proceed or help us regain access?
We are currently on the free tier.
Thank you in advance.
Unfortunately, we’re also unable to access our Cloudflare account because it uses the same Outlook email address for login and password recovery. So now we’re stuck in a loop: we can’t fix the DNS because we can’t access Cloudflare, and we can’t recover our email without updating the DNS.
Could someone please guide us on how to proceed or help us regain access?
We are currently on the free tier.
Thank you in advance.
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