Can't reach supabase.com (ERR_CONNECTION_TIMED_OUT) from Prague, CZ
Hi everyone!
Since today I can’t open
* Incognito mode, disabled all extensions
* two networks (home fiber + mobile LTE hotspot)
Interesting detail → with a VPN to Germany the site loads instantly, so it looks like a routing / CDN edge issue for my IP range Could someone from the Supabase team check whether our prefixes are being dropped or mis-routed?
Any advice is appreciated — I need Dashboard access to manage a production project. Thanks in advance!
#help-and-questions
Since today I can’t open
https://supabase.com
or https://supabase.com/dashboard
— Chrome and Firefox both return ERR_CONNECTION_TIMED_OUT.
What I tried
* different browsers (Chrome 126, Firefox 128, Safari)* Incognito mode, disabled all extensions
* two networks (home fiber + mobile LTE hotspot)
Interesting detail → with a VPN to Germany the site loads instantly, so it looks like a routing / CDN edge issue for my IP range Could someone from the Supabase team check whether our prefixes are being dropped or mis-routed?
Any advice is appreciated — I need Dashboard access to manage a production project. Thanks in advance!
#help-and-questions
1 Reply
It's likely your ISP blocking a certain IP range if it's working when using a VPN.
Also this is a user helping user platform and not regularly monitored by the Supabase staff.