How to fix this?

I reinstalled the game to the regular version instead of the beta test and now I can’t log in, how can I fix it?
No description
Solution:
I understand. If you allowed the app to read files but it still didn't work, looks like your only option is to delete the game along with the files you saved then reinstall it. If that still doesn't work, you can submit a bug report from https://pubgmobile.live/support > Bug....
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5 Replies
✧ CodeVortex ✧
✧ CodeVortex ✧OP3mo ago
Additional information about the device: Redmi Note 13 128GB (Model 23124RA7EO) Android 14
JavedKhan
JavedKhan3mo ago
A problem occurred with read/write permissions on your device. Check your device's permission settings and try again". To resolve this issue and continue playing, you should: Check App Permissions: Go to your device's settings, find the PUBG Mobile app, and ensure that storage permissions (read/write access) are granted. Clear Cache/Data (Optional): If adjusting permissions doesn't work, you might try clearing the app's cache or even its data (though this will require re-downloading game resources). Restart the Game: After adjusting permissions, restart PUBG Mobile and attempt the update or operation again. Restart Device (Optional): If the problem persists, a device restart can sometimes resolve underlying system issues affecting app permissions.
delfin
delfin2mo ago
Do you still need assistance?
✧ CodeVortex ✧
✧ CodeVortex ✧OP2mo ago
Yes, I just reinstalled pubg after the beta test but saved the files of this pubg (They weigh just 33.74 GB and I'm too lazy to download everything again), but later I allow reading files, but I can't go into gives an error.
Solution
delfin
delfin2mo ago
I understand. If you allowed the app to read files but it still didn't work, looks like your only option is to delete the game along with the files you saved then reinstall it. If that still doesn't work, you can submit a bug report from https://pubgmobile.live/support > Bug.

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