Project cannot be transferredProject can't be transferred. Failed to update project. What do I do?
I'm an owner in both organizations. But for some reason this is not working, not sure why, I get a Notification that says: Project cannot be transferred
Failed to update project. Both orgs are on the free plan. The org receiving the project only has 1 active project, 2 paused projects. What can I do?
10 Replies
Do you have other projects in the account?
You can only have 2 total free projects no matter how many orgs
I have three projects but 2 are paused. Only oone is active
In all your orgs?
Org Transfering the project: 2 active projects (one of those is the one I want to transfer)
Org Receiving the transfer: 3 projects (2 are paused, 1 is active)
You keep saying Org. Do you just have 1 org in your account?
No, its two completely different accounts. I might've been referring to Organization incorrectly.
The account transfering the project has 2 organizations, one paid, one free (this one has the project I want to transfer)
The account receiving the project has only 1 free plan organization with three projects, two of those are pauused
How many projects live in the free org you are transferring from?
2. One of those is the project I want to transfer
I think the error is different if it is exceeding number of free plans.
You might try creating a new org in the transfer from account. Move the plan you don't want to transfer there. Do not have the transfer to account a member of that org... Then try the transfer you were doing. In this case the transfer to account is only owner of 2 total orgs versus 1 + 2.
It is very unclear how they deal with this. If that does not work then contact support. You are always better having 1 active free instance in an org anyway as you get more database size, egress, etc. No one has reported any sort of issues recently with the process here or github.
It is very unclear how they deal with this. If that does not work then contact support. You are always better having 1 active free instance in an org anyway as you get more database size, egress, etc. No one has reported any sort of issues recently with the process here or github.
Ok I will try that. Thank you so much! - I appreciate it!