migrating folder structure template failing for a small percentage of files (500 out of 200k)
these files were placed in the correct folder structure in the previous template
but after recently changing the template they remain in their old templated location
i have tried the usual suspects like rescanning metadata etc
i have tried reimporting just the 500 but it discards them as duplicates (as expected)
what are my options beyond deleting and re-importing everything?
can i directly delete them on disk and/or delete their records in the assets table?
3 Replies
:wave: Hey @pickle rick🚀,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:hi, can anyone chime in. want to delete and reimport these 500 photos without having to do it one by one through the GUI. if i can purge directly on disk and/or in the database that's ideal
dont want to end up doing something that will corrupt the entire db.
hi - anyone pls?
i cant locate these 500 pics in the immich GUI (i can - but would be brutal effort), but i can find them easily on disk and in the database. just need info on how to delete them safely through disk and db actions
You can use the SHA1 sum to search in the database to see if they have entries
Those queries are in our docs