PUBG Account Hacked – Need Urgent Help
Hello, I need urgent help.
My PUBG MOBILE account was hacked. I tried all support websites and forms, but nothing worked.
My Discord account is the same one linked to the hacked PUBG account.
Please help me recover it, or tell me how to contact someone from the support team directly.
Thank you!
Solution:Jump to solution
Hello, @Mhamid!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
3 Replies
Solution
Hello, @Mhamid!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
Hello PUBG Mobile Support,
Thank you for your response.
I have tried to submit the recovery request through the in-game option as you advised. However, the game did not recognize my device because it was formatted by the hacker. Therefore, I was unable to complete the recovery process using a familiar device.
After that, I also submitted a recovery request through https://pubgmobile.live/support, but unfortunately, my request was declined.
I am the original owner of the account and I am ready to provide all the necessary proofs and information to verify my ownership.
I kindly ask for further assistance in recovering my account.
Thank you very much for your help.
Contact PUBG Mobile Customer Service Team by mail, service@pubgmobile.com
For further assistance