VALORANTV
VALORANT5mo ago
chiaki

Valorant loaded but my screen is frozen??

Whenever I open valorant I either get a black screen, astra screen, the play etc etc screen but they are all frozen. The thing is I can hear that I fully loaded in and I can open the friend sidebar and press stuff on the gui based on memory where it is and its still frozen. These are all the things I already did: Restarted PC, Updated Valo, Updated PC, Updated graphics drivers, Reinstalled Valo, Reinstalled Riot Client, Disabled Norton and Blitz, Disabled third party overlays, Clean boot, Valorant already whitelisted, AMD software is set primary to AMD Ryzen 7 5700G because I can not switch it to AMD Radeon RX 6600 and because I cant plug that in since that port does not exist, and installed the latest amd adrenalin software with the correct graphics drivers and etc... I still dont know what else to do but here are my specs:
Device name MSI
Processor AMD Ryzen 7 5700G with Radeon Graphics 3.80 GHz
Installed RAM 16.0 GB (13.9 GB usable)
Device ID 61025963-8B63-4EBA-A9FC-39F0C95D757B
Product ID 00342-20815-63222-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 23H2
Installed on ‎3/‎4/‎2023
OS build 22631.5699
Experience Windows Feature Experience Pack 1000.22700.1106.0

im not sure if this will help but pls help solve my issue
Was this page helpful?