Immich freezing and crashing multiple platform
Hi,
I’m reaching out to report a recurring issue we’re experiencing with Immich, both on desktop and mobile browsers, as well as in the mobile app.
My partner’s user account has over 24,000 photos and videos uploaded. When opening Immich in any browser (desktop or mobile), the page becomes extremely slow and often freezes completely, prompting the browser to ask whether to wait or close the page due to performance issues. On mobile, the problem is especially severe during automatic photo sync, where the app crashes frequently, or we receive the “Wait or Close” dialog.
We've already archived a few thousand files to reduce the load, but we’d prefer not to archive more at this point. Unfortunately, the performance is still significantly impacted.
Could you please advise:
- Is there a recommended limit for the number of files per user?
- Are there any settings or optimization tips to improve performance with such a large library?
- Could there be a bug causing this, or do you plan to support large libraries more efficiently in future updates?
Thank you in advance for your help and suggestions. We love the project and would be happy to provide logs or further information if needed.
Regards,
I’m reaching out to report a recurring issue we’re experiencing with Immich, both on desktop and mobile browsers, as well as in the mobile app.
My partner’s user account has over 24,000 photos and videos uploaded. When opening Immich in any browser (desktop or mobile), the page becomes extremely slow and often freezes completely, prompting the browser to ask whether to wait or close the page due to performance issues. On mobile, the problem is especially severe during automatic photo sync, where the app crashes frequently, or we receive the “Wait or Close” dialog.
We've already archived a few thousand files to reduce the load, but we’d prefer not to archive more at this point. Unfortunately, the performance is still significantly impacted.
Could you please advise:
- Is there a recommended limit for the number of files per user?
- Are there any settings or optimization tips to improve performance with such a large library?
- Could there be a bug causing this, or do you plan to support large libraries more efficiently in future updates?
Thank you in advance for your help and suggestions. We love the project and would be happy to provide logs or further information if needed.
Regards,
