My tracking has been stuck for 2 days
I placed an order last week and the item was scheduled for delivery yesterday. However, the tracking has been stuck for the last two days and it doesn't look like it is actually in transit. Is there anything that can be done to figure out what's going on? My order number is TA19015
5 Replies
I understand your concern about the tracking status of your order TA19015. It's definitely frustrating when a package seems to be stuck.
Unfortunately, as a support agent, I don't have direct access to shipping carrier systems to investigate why tracking might be delayed. However, I recommend reaching out to the shipping carrier directly with your tracking number. They will have the most up-to-date information and can initiate an inquiry if needed.
If you continue to experience issues or need further assistance after contacting the carrier, please reply to this message or tag me, and I'll do my best to help!
Do I need to reach out the USPS myself regarding a lost package, even if I am just the purchaser?
I’m seeing an update every day for the last 4 days. It will likely be delivered tomorrow or Monday.
Generally once we hand the package off to the carrier we have no additional information over what you have. Your local post office will often be most helpful.
Understood. It looks like the tracking got updated, I was just being impatient because I’m excited to get everything built. Thank you for looking into this!
I'm in your case, package was scheduled for yesterday, and it did not arrive and was stuck in "On the Way" for some reason. UPS does (mostly) not deliver on week ends though, even Express Saver, so you will likely have it by Monday.
Also it's frequent for UPS to have 4h lag for updates.
Be brave 🤣