Stuck in verification loop when logging into EGS

I'm trying to log into EGS and this keeps popping up. I've attempted to clear cache, clear app settings, and uninstall/reinstall the program. I'm on Linux Mint 22.1 Cinnamon. Each time I click the checkbox to verify it rapidly rotates between session ID numbers.

Please let me know if there is any more info I can provide to help get past the verification.

dry-scarlet•8/9/25, 8:48 PM

https://tenor.com/view/dns-haiku-dns-haiku-tech-pod-it-was-dns-gif-27399037

Tenor

dry-scarlet•8/9/25, 8:49 PM

So my suggestion is you check your connection

then-purpleOP•8/9/25, 8:56 PM

What would be the best method to check or change settings? I was able to connect to EGS up until a recent Heroic update and I didn't intend to change any of my network settings if they got changed.

dry-scarlet•8/9/25, 9:04 PM

sometimes your isp just changes things

Tthen-purple What would be the best method to check or change settings? I was able to connect...

dry-scarlet•8/9/25, 9:14 PM

Most easy way: Restart your router/modem.

As sometimes this is literally the fix.

dry-scarlet•8/9/25, 9:16 PM

Once i had an issue with multiple websites ( including Steam akamai cdn) were just blocking me without me changing anything.

dry-scarlet•8/9/25, 9:17 PM

Turned out my isp ( they didnt offer ipv6, only ipv4) put me in a nasty cgn pool, which was causing the issue.

dry-scarlet•8/9/25, 9:17 PM

also though, ISP provided DNS is really bad lots of the time haha

dry-scarlet•8/9/25, 9:18 PM

Yep, i usually use cloudflare one

dry-scarlet•8/9/25, 9:18 PM

nod

then-purpleOP•8/9/25, 9:18 PM

Okey dokey. I'll give that a shot shortly. Thanks for the quick responses!

then-purpleOP•8/11/25, 7:20 PM

It seems no luck on restarting my modem/router. Any other ideas to pursue?

then-purpleOP•8/11/25, 7:24 PM

I did another quick test on your connection thoughts by deciding to connect through VPN and it goes through fine

dry-scarlet•8/11/25, 7:25 PM

use an external dns like 1.1.1.1 or google's, or tether to your phone to sign in

then-purpleOP•8/11/25, 7:25 PM

Then disconnecting it dumps me back to the one more step loop. So youre for sure correct on that end.

dry-scarlet•8/11/25, 7:25 PM

through vpn to a us end point often works too

then-purpleOP•8/11/25, 7:25 PM

I'll just cconnect through a vpn for now. No worries there. Thanks for the fast replies once again

dry-scarlet•8/11/25, 7:26 PM

changing your dns is likely to work

dry-scarlet•8/11/25, 7:26 PM

and is better for your connectivity overall, isp provided dns servers are usually garbage

then-purpleOP•8/11/25, 7:26 PM

I'm a networking noob, I'll give it a shot though.

dry-scarlet•8/11/25, 7:28 PM

how you change it depends on your os

then-purpleOP•8/11/25, 7:28 PM

I think I can do it through the google home app since I have google wifi

dry-scarlet•8/11/25, 7:29 PM

oh no this is a setting on your pc (or your router)

dry-scarlet•8/11/25, 7:29 PM

but if you're on google, its probably defaulting to the google dns

then-purpleOP•8/11/25, 7:50 PM

I gave it the good ole college try. Set my local pc dns and secondary dns to the pic below and no luck

then-purpleOP•8/11/25, 7:52 PM

Verified cloudflare for my dns on ipleak

dry-scarlet•8/11/25, 8:07 PM

wait so you were able to log in via vpn, but when you got off vpn it didnt stay logged in?

dry-scarlet•8/11/25, 8:07 PM

tyically when you have issues like this the three main ways around:

use dns fix
use a vpn
use a wifi tether to your phone

then-purpleOP•8/12/25, 2:12 AM

I can just stay on the VPN when using Heroic. Its not a huge deal.

then-purpleOP•8/12/25, 2:12 AM

then-purpleOP•8/12/25, 2:13 AM

Theres a video of whats happening also showing the login working with VPN

Tthen-purple I'm trying to log into EGS and this keeps popping up. I've attempted to clear ca...

broad-emerald•10/12/25, 2:58 AM

This is happening to me, too. I'm on Starlink. No network updates on my end. Router reboot didn't fix it. Completely logging out and in to Epic Games didn't fix it. My PiHoles are configured to forward all traffic to Cloudflare.

broad-emerald•10/12/25, 3:28 AM

Logging in to EpicGames.com via my browser on the same computer works just fine. It's only Heroic Launcher that has an issue.

Stuck in verification loop when logging into EGS

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