2FA authorization

Hi CrowdSec team 👋 I lost access to my 2FA device and cannot log into my CrowdSec account.
I sent a support request to support@crowdsec.net on 02.08.25 but haven’t received any reply for over a week.
This completely blocks me from accessing my account. Could someone please help reset my 2FA or provide an update on my request? Thanks in advance for your help 🙏
7 Replies
CrowdSec
CrowdSec3w ago
Important Information
This post has been marked as resolved. If this is a mistake please press the red button below or type /unresolve
© Created By WhyAydan for CrowdSec ❤️
marko
markoOP2w ago
Please someone help me to reset the 2fa access. Thank you in advance for your help.
iiamloz
iiamloz2w ago
DM me your email, i will investigate
marko
markoOP2w ago
sent an email to support today around 4pm
iiamloz
iiamloz2w ago
replied to you.
marko
markoOP2w ago
Yes
CrowdSec
CrowdSec2w ago
Resolving 2FA authorization This has now been resolved. If you think this is a mistake please run /unresolve

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