Cloudflare 'Verifying Connection' Message on one Domain
Hi, not really a developer question but have a weird issue where I'm not real sure where to look for answers.
I recently switched ISP providers for my business and since then - I keep getting a "Verifying Your Connection" Page from Cloudflare when navigating to admin.shopify.com while on my ISP internet. It happens on all devices, but only on the ISP connection. Using hotspot or different wifi I don't get this message.
Is this an issue with my ISP service? Is there a way to keep this from happening? It takes several seconds to 30 seconds to verify, and Shopify is my main business POS system so it takes a lot of time out of my day.
My guess is cloudflare or Shopify has my new ISP provided IP address flagged as suspicious for whatever reason, but not sure how to go about fixing that?
3 Replies
As far as I can tell, the ISP router and modem are setup with basic settings, nothing too interesting happening networking wise within the building.
Apparently my IP address is being reported as located in the middle of the atlantic. I'd bet that's my problem. Contacting ISP.
If you are blocked by a website that uses Cloudflare, you need to contact the website owner to appeal or investigate the block. Cloudflare is configured by the site owner, and Cloudflare will not overwrite the configuration of any customer. Nobody in this Discord nor any Cloudflare employee will be able to help you. The site owner can investigate why you were blocked through your Ray ID (usually found at the bottom of the blocked page).
Not fully blocked though - but yeah, just wanting more information on why I'm getting this message. Going to see if my ISP can address the geolocation config. Guessing that is the root cause.