R
Runpod3mo ago
Ercan

Unable to determine the device handle for GPU0000:46:00.0: Unknown Error

In Scure Cloud, we started getting the following error and can't even start he pod error creating container: nvidia-smi: exit status 255\n ---------stdout------ Unable to determine the device handle for GPU0000:46:00.0: Unknown Error ---------stderr------
5 Replies
Ercan
ErcanOP3mo ago
Pod Id: c67stezoi9zmmj @yhlong00000 @Jason - Do you know who can help? is there anyone oncall
Unknown User
Unknown User3mo ago
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Poddy
Poddy3mo ago
@Ercan
Escalated To Zendesk
The thread has been escalated to Zendesk!
Ticket ID: #21834
Unknown User
Unknown User3mo ago
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Ercan
ErcanOP3mo ago
Yes we are migrating to another pod in the meantime but we started using secure cloud to not have these problem and I don't see much difference between secure and community cloud in terms of reliability

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