62 Replies
had it for weeks now and cant load my game
I suggest submitting a support ticket and uploading your client and game logs to the ticket. This would allow support to look into this type of issue. https://support-valorant.riotgames.com/hc/en-us/requests/new -> Technical Issues: Install, patch, lag, or crashes
when you get the error again creat the dump file click yes zip the file or upload it to google drive and drop it here and one of riot will help you
Open task manager > performance tab
Show ss in cpu and gpu tab
Ok
@Rachel
Google how to do a clean boot (just don't disable vgc) see if its still there
what will a clean boot do to my pc?
Basically no other background apps and whatever other than vanguard and windows stuff
the game might not be running on purpose
because of another app
How to perform a clean boot in Windows - Microsoft Support
Describes how to use the clean boot process to troubleshoot a problem in Windows
follow this
Not even my antivirus
Just enable vgc again after the disable all step
sir it's for one restart
u can enable everything again
Just gotta check if that's the issue
Could I just keep the bitdefender things and boot and see if it goes away or does that defeat the purpose
I mean.. It would make the results less conclusive but I'm curious
do you actively have viruses on your pc
so worrieeeed
I don’t think so
then just disable them, windows defender is good at its job
ok not good
but like
ADEQUATE
anyway tell me if you do it and u still get the issue
actually tell Rachel
Tell her what?
Oh okay
hold on they just making you losing it all
just creat dump file when you get the error zip it drop it here or upload it to google drive and say it here so we can tag one of riot to check the problem also help them to understand whats going on in the new update
Wym?
What am I losing
idk they just telling you to do clean boot and things i dont think its related to your problem
But last time I made a dump someone just said my cpu is cooked which I don’t believe that
what does make you dont belive that ? i bought i7 12700k was damaged from factory i got new one and worked fine
who said it was it someone from riot ?
It was junimo
sus app running = Val doesn't run
buttttt ur choice
go ahead
who told you that 🙂
have nothing to do between sus app to crash your game thats why there is vanguard to detect sus apps but he is facing crash everytime he load the game
okay she can monitor your cpu and analyz your cpu behavour thats why she told you your cpu is cooked , go look for stress test in the internet and see what resualt it give you . you can conatct intel and tell them you getting this problem and they will dignuase it and tell you if your cpu is cooked or not
Okay let me find a stress test
if he got sus apps or problem with windows he will crash into bsod and his system will fail to boot and have to stuck in diagnuse system and. so nothnig to do with your windows
What will a stress test do?
it will put your pc in very high stress to see if your hardware have problem
Alright
you can watch video on youtube how stress test works then run it you will understand
Wait
How many threads do I use though?
And power
which one did you download
slide the link
I didn’t download it’s a website
how many threads you got in your cpu ? put it all
4700?
Does that seem a normal amount
huh bro
what is your cpu ?
A stress test for a PC involves pushing the hardware to its limits to check for stability and identify potential issues. This is typically done by running demanding software or tasks that heavily utilize the CPU, GPU, or memory for an extended period. The goal is to identify any weaknesses or instability, such as overheating, crashes, or performance bottlenecks, that might not be apparent during normal use and this what stress test does you need to download one
I’m using silver bench rn
I just ran it
I got nothing back
what you mean by nothing back
have you opend your task manager and checked if its runing ?
When I was looking at cpu while test was going it got up highest to 60 percent
Is that what u needed?
not only cpu everythnig should go to the max
wait im looking for good one you can use
Okay thank you
Tell me if you find one
dm
because.. it's happened to me and countless people LOL
go check all threads most of them cpu issue or bios update none of them had problem with system or sus apps 🙂
I mean I hope I'm wrong but here's the thing, if you have a problem you should try solutions in the order of how easy and least intrusive it is
not saying you're wrong
thats true , but he made already post before and riot employy told him his cpu is not good i dont know why he dont wanna accept bc they can see his cpu behavur thourgh the logs and dump file and monitor it , thats why i suggested him to run stress test
ah I haven't seen the dev messages or whatever does he have a 12th Gen or something?
he had it in post made before . he have i9 14700kf and she said to him his cpu is cooked , prob damage from factory or recntly , he dont wanna belive
juni prob right
but still
u lose nothing by trying other stuff
maybe it's not that who knows
well you dont lose . but also saw her in other posts same error when they have problem with system she tell them to reset windows , and some cases like our guy he she tell them cpu is cooked . if it was system issue she would sugest for him to reset as she did for others , but she said its cpu problem
Press windows key
Type installed apps and open it
From there delete Everything related to nvidia
Then
https://www.nvidia.com/en-us/drivers/
go here^ and in the manual search,
Enter your EXACT GPU MODEL and download the “Game Ready driver”
NVIDIA
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
you are just wasting time . junimo told him his cpu is cooked . he dont wanna belive her problem his cpu nothing eles
Ahhh so he was told directly ?
yes he had post before and she told him and explaind to him but he dont wanna belive i even told him how to test his cpu and talk to intel for replacment
u sure that wouldnt help?
bro just understand fact if it was windows problem she would tell you. Some other ppl had windows problem she told them to reset some other ppl had cpu issues she told them some other ppl had problems from the game she told them . She can monitoring and see your cpu behaviour through the dump file and your logs . You are still free to try any fix suggestions to you . But she work for the company for the game you trying to play
and there is guy i saw in server had problem similar to yours he contacted intel they diagnosed his cpu and thry found problem they send him replacement, i can find the guy and bring him to you so he can explain. But i would trust junimo