Custom ui not shown
I'm having an issue with the "Customize with code" feature. My Git repository syncs successfully, but my custom UI isn't showing up live—I still see the default Kinde page.
I've already set up my repo to match the official custom-ui-splitscape starter kit and have checked all the standard settings (the main toggle is on, Client ID matches, cleared cache, etc.).
Has anyone run into this before? I'm wondering if it might be a caching issue on Kinde's end or something I'm missing. Any help would be appreciated!
Thanks!
3 Replies
Hi, Thanks for reaching out.
Regarding this issue, here are a few things you can check:
First, verify that your code is actually deployed and live :
1. Go to Design > Custom code
2. Check the Summary page to see which deployment is live and which is ready to go
3. Look at the Deployments section to see all your deployments
Make Your Deployment Live
Even if your code synced successfully, it might not be live yet:
1. Go to Design > Custom code
2. Select Deployments in the menu
3. Find the deployment you want to make live and select Make live in the three dots menu
Required Setup for Custom UI
Make sure you have the essential requirements in place:
- You must be using a custom domain to run your custom code with Kinde
- Your directory structure should follow the correct format
Check Build and Runtime Logs
If your deployment still isn't working, check the logs:
Build Log:
1. Go to Design > Custom code
2. Select Deployments in the menu
3. Select the specific deployment you want to view
4. Scroll to the Build log section and check for errors
Runtime Log:
1. Go to Design > Custom code
2. Select Runtime logs in the menu
3. Look for any runtime errors that might prevent your custom UI from displaying
Let me know if this helps, Thanks
Kinde docs
Use your own custom domain
Complete guide for setting up custom domains in Kinde including DNS configuration, verification process, SSL certificate provisioning, and integration with social authentication providers.
Hi,
thanks for the feedback,
I'm already using a custom domain.
I checked my deployements and saw that the last one is already live (see screenshot) .
The directory is actually using the split-ui template and in the details of the deployment i see everything "green".
Is there anything else i can check ? or be aware of ? like cashing maybe?
Just commenting here that Zeineb and I figured out the issue.
Zeineb's application was redirecting users to the Kinde domain - the issue was fixed by redirecting users to the custom domain.
Zeineb's application was redirecting users to the Kinde domain - the issue was fixed by redirecting users to the custom domain.