Billing
Please help with a billing issue, I just paid $100 but still says my remaining tokens for the month is zero
18 Replies
Which plan didnyou have before?
I can bump you up though give me a moment
the pro plan $100
what do u need from me? the payement was taken from my account
Nothing I have your email here, I’m fixing your limits for the month
@Lion226 Could you do one of the earn more tasks real quick
ok
here
Alright refresh the page you should see the rest of your messages
it says I have 18 days lefts
I was charge $100
I can show you a proof of payment
Yes in 18 days you will get a fresh 500 messages
okay but I wont be charge again right?
can you confirm that please
Its a per month charge, if you don't want to get charged again then you should cancel the subscription
but these messages only last on a month to month basis
wait I dont think we understant each other
the pro plan is $100 per month
yeah
I paid $100 today
so I should have month
until sept 13th
u see my point?
Oh I see your point
you won't get charged until Sept. 13th
but your 500 messages will reset on the first of the month
okay thanks so much this is the best platform I have came accross
I have tried a lot of them
thanks keep up with the good work
We appreciate that 🙏
How can I contact support
Hi, . I subscribed in May, and payments continued through June, July, and August, but I completely forgot to cancel after May. Since June, I haven’t used the service at all, and no credits have been spent—you can verify this from my account.
Would it be possible to receive a refund or partial credit for the months I haven’t used (June–August)? I’d greatly appreciate your help.