USB “Drivers” crashing???!!!

Not sure what the problem is. I have a ASU’s laptop advantage edition, so full AMD, which I am told it’s the best brand to use with Bazzite. I have a a USB keyboard plus a mouse that I use, no dongles wired devices, and suddenly they just stop working, no mouse, no keyboard, no error screen, nothing, not even the laptop’s keyboard or touchpad work. All I can do is do a hard reboot. Any ideas? Thank you
47 Replies
biebel
biebel4w ago
That's not much to go on. Can you do a reboot, then cause a crash, reboot again and post the output of journalctl -b -1 > sometextfile.txt and post that here? That wil make a full log of the previous boot to that textfile
Akethon
AkethonOP4w ago
i found this error, for now, but i will what you asked after it crashes again, but maybe this is helpful: Aug 15 20:19:49 bazzite kernel: usb 4-1: device not accepting address 4, error -71
biebel
biebel4w ago
The other log has usb 4-1 errors too, but doesn't tell me anything except there being a problem with it. What image are you on btw? Output of rpm-ostree status Could "just" be some asus specific driver on the asus image messing with usb.
Akethon
AkethonOP4w ago
Ricardo@bazzite:~$ rpm-ostree status State: idle Deployments: ● ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-asus:stable Digest: sha256:27c710a269d9b1ce3aa22e713d2410f2c8302c06236cca0d83ad3a203c9c2e64 Version: 42.20250809 (2025-08-10T02:04:24Z) ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-asus:stable Digest: sha256:27c710a269d9b1ce3aa22e713d2410f2c8302c06236cca0d83ad3a203c9c2e64 Version: 42.20250809 (2025-08-10T02:04:24Z) could i somehow disable the usb that it is causing the issues?
biebel
biebel4w ago
Try with the default image and see if it happens on that too. rpm-ostree rebase ostree-image-signed:docker://ghcr.io/ublue-os/bazzite:stable
Akethon
AkethonOP4w ago
How do I change that. I just run that command?
Akethon
AkethonOP4w ago
here is the file i tried this but the laptop didnt reboot when it asked, it just stay locked, i had to power reboot i think that i have found the solution after a lot of research, it seems the problem is the autosuspend of the USBs, i have now disable it by running the command below, i will keep monitoring, if it does not happen again i will close this "ticket". sudo rpm-ostree kargs --append-if-missing="usbcore.autosuspend=-1" thank you for the help Well running the commands just made it a lot worst I supposed bazzite is not working for me. I’ll just go back to windows. Linux is still far behind. Not to it’s own fault, it’s just there isn’t enough support for drivers and software It’s a shame, I do prefer Linux, but I am forced to use windows. if there is a solution for this i would be happy to go back and try it out. i am now trying fedora 42 , i just manually made some tweaks for gaming, and so far so good, no issues with my USBs
biebel
biebel4w ago
There's no usb issues in the logs you sent either. Not sure what's causing the crash though. Looks like an amdgpu issue on a fast scrollthrough.
Akethon
AkethonOP4w ago
not sure what it is, but it is something on bazzite for sure, i am still on fedora and i have installed the same software used by bazzite including ROGCC, and no problems so far, and when i check the logs there is no error like this one "Aug 15 20:19:49 bazzite kernel: usb 4-1: device not accepting address 4, error -71". so i am keeping use fedora for now. thank you very much for you help
Dirk.
Dirk.3w ago
I having the same issue about the USB. I did the journalctl and found the hiddraw/hiddev got an input/output error. Also found that the driver after crash cannot be readed. This didn't happened to me before, so I must assume is a Bazzite's kernel error. Or maybe libusb?
皇家海星
皇家海星3w ago
no, not related to usb looks like the compositor crashed consider disabling the igpu if you don't plan on using your laptop while unplugged or just try and see if you can replicate the issue with the igpu disabled and vice versa(i.e. with the dgpu disabled)
Dirk.
Dirk.3w ago
How it's not related when i found abt the hiddev failing searching usb on the log? /GenQ
皇家海星
皇家海星3w ago
because all your apps coredumped also consider not using discord canary wayland support is already in discord stable i urge you to try this first
Dirk.
Dirk.3w ago
What does that mean and relate with the problem of USB not working? Because the kwin compositor didn't seem to fail, or maybe i'm wrong.
皇家海星
皇家海星3w ago
No description
皇家海星
皇家海星3w ago
No description
Dirk.
Dirk.3w ago
Search on my own journalctl log and found that, so I'm gonna try apply abt the igpu. How i disable it? With the supergfx?
皇家海星
皇家海星3w ago
uefi ujust bios go there, there should be an option to disable the igp
Dirk.
Dirk.3w ago
My bios doesn't have that option sadly.
皇家海星
皇家海星3w ago
damn
Dirk.
Dirk.3w ago
I'm gonna try on testing branch meanwhile. Or rollback the version before the error.
皇家海星
皇家海星3w ago
by chance, does the issue occur after a suspend? since i do see your amdgpu SMU waking up before stuff started coredumping
Dirk.
Dirk.3w ago
I need to clarify original poster and I aren't the same person.
皇家海星
皇家海星3w ago
oh ye
Dirk.
Dirk.3w ago
I'm searching by my own log. I'm searching the smu coredump but didn't found anything than successful.
皇家海星
皇家海星3w ago
just search SMU it wouldn't coredump because it isn't a process or search amdgpu
Dirk.
Dirk.3w ago
Nah my case isn't my igpu. Nothing seems to be related to it.
皇家海星
皇家海星3w ago
mind posting the logs?
Dirk.
Dirk.3w ago
Okay.
皇家海星
皇家海星3w ago
thank you
Dirk.
Dirk.3w ago
It's a long file so sorry about inconvenience, I would do it on fresh start but don't knew what caused the crash.
皇家海星
皇家海星3w ago
try disabling overclocking first you have overclocking enabled strangely ddcutil is coredumping so i'd wager it is still something related to display
Dirk.
Dirk.3w ago
You mean lactl?
皇家海星
皇家海星3w ago
yep
Dirk.
Dirk.3w ago
Tho is strange if it's overclock(underclock in my case)/display related, since it didn't happened before. But I don't lose anything trying.
皇家海星
皇家海星3w ago
👍
Dirk.
Dirk.3w ago
Meanwhile in the testing branch nothing happened yet. But I may prefer a stable image.
皇家海星
皇家海星3w ago
dunno, it may also be a one off
Dirk.
Dirk.3w ago
Maybe you are right and it's display related. No, it happened again.
皇家海星
皇家海星3w ago
at least we got fresh logs now💀
Dirk.
Dirk.3w ago
Maybe i'll stick with testing meanwhile.
皇家海星
皇家海星3w ago
ujust get-logs and paste the links here
Dirk.
Dirk.3w ago
Nvm i was false alarm. It was false alarm becausd checked the logs with the ujust as you said and nothing appeared like the hidraw/hiddev failing. And it worked again. Lol.
皇家海星
皇家海星3w ago
💀
Dirk.
Dirk.3w ago
My chungus life man.

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