immich ingesting thumbs
hi guys, im very much a noob and tried running immich initially on my docker desktop and switched to ubuntu 24 machine and installed it and configured it yesterday. initially when the ingestion was done via the mounted paths i only saw the original pictures within the timeline. after midnight batch job run this morning i've seen only the thumbs and preview jpegs appear in the timeline. i've used a bit of copilot help to get to this point of all the buffalo and facial recognition services to run without any issues. current version of immich server is v1.137.3 , ive attached env ,compose, docker logs, docker ps a , my linux folder structure. inside photos where the subfolders of my pictures sit. cant think of anything else that ive missed . but any help is much appriciated! the server is working properly via my android phone and other windows pcs and obviously displaying thumps and preview files across all devices. i've had to manually list all the critical directories in the compose file so that the server didnt quit due to a critical error hence the very long volume list in compose. ihad to modify the default machine learning url to the following so it would communicate properly with the stack last night after days of troubleshooting via copilot which did not pick it up until i noticed it lol -http://immich_machine_learning:3003/ , if i remove any of the forced mounts like upload or encode-video then the server will simply quit and UI wont start up. please let me know if this is a simple settings i can adjust or where these additional files are being ingested and ending up on the main timeline. cheers guys!
1 Reply
:wave: Hey @stefan,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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