[self hosted] Google workspace email integration not quite working?
I got to the point where a user email was syncing with their Google workspace email account. However, only about a small handful of contacts (and organizations) synced into Twenty - and after that there I do not see any additional entries being populated. (The email settings icon still shows Importing in the green bubble.. I deleted the end user email integration configuration and readded it. This does not seem to have made any difference though - I still have the same initial set of contacts and organizations. How do I troubleshoot this from here out?
2 Replies
It seems on the account of the setting "Contact auto-creation" set to Sent - the contacts created are only for the account I have sent emails to (which are far fewer). That may explain the much smaller than expected number of contacts.
Thinking about it though - if leads are coming in through emails, a deployment may actually prefer to create contacts from received mails as well. I wil try that next.
Setting "Contact auto-creation" to "Sent and Received" seems to pull in more contacts (and organizations) but it is is still a fraction of the contacts (based on the Inbox). Changing the setting from "Sent" to "Sent and Received" did not immediately seem to pull in additional contacts. I had to remove and readd the gmail account - which reset "Contact auto-creation" to "Sent". I immediately set it to "Sent and Received" and seee a few more entries being created under "People".
Note: these findings may partly be impacted by this other issue I am encountering https://discord.com/channels/1130383047699738754/1406220513562464297
Hi @dntrply, I'll investigate the messaging behavior over the week-end. We might have a bug there
Could you actually file a bug on Github?