HGL
flat-fuchsia
Civ6 Linux Mint Unable to open game
Hi. I'm new to Linux gaming and Heroic. I was able to install Civ6 via Epic. I was able to open the base game, but was no longer able to after all the DLC have been installed. Here is the error from the game logs:
File "/usr/lib/python3.11/importlib/metadata/init.py", line 4, in <module>
import csv
File "/usr/lib/python3.11/csv.py", line 7, in <module>
from _csv import Error, version, writer, reader, register_dialect, \
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe5 in position 1854: invalid continuation byte
============= End of log =============
6 Replies
flat-fuchsiaOP•4w ago
I don't know if it is related, but I also saw this error in the Heroic Global Log:
(20:34:21) [INFO]: [Legendary]: Game list updated, got 523 games & DLCs
(20:34:21) [DEBUG]: [Legendary]: Using cached install info
(20:34:21) [DEBUG]: [Legendary]: Using cached install info
(20:34:21) [DEBUG]: [Legendary]: Using cached install info
(20:35:26) [ERROR]: [Frontend]: Error: An object could not be cloned.
(20:37:18) [ERROR]: [Frontend]: Error: An object could not be cloned.
I tried to Verify and Repair the game, but still the same error.
ambitious-aqua•4w ago
need the whole log, not just the pieces you think we need
To help you, we need a game log. Please see the following images on how to get it.
flat-fuchsiaOP•4w ago
Hi, here is the whole log file. Thanks https://0x0.st/Krvg.log
rare-sapphire•4w ago
you could try disabling umu in the game's settings > advanced
it's not a proper solution and it's not recommended in general, but since it's failing to load umu maybe that works for you
flat-fuchsiaOP•4w ago
Sorry, I don't know what happened, but the game is working now. Maybe running the command fixed it:
flatpak update && flatpak install --reinstall com.heroicgameslauncher.hgl
And maybe a full restart. I remember running that but the game still not working.