V
VALORANT4mo ago
J21

Account banned

My account was banned 2 months ago for no reason. I was just told that I had to register with support to verify myself and then my account was banned and now they say they can't restore the account anymore, so I want to ask for help here.
17 Replies
J21
J21OP4mo ago
JYNX#trap
junimo
junimo4mo ago
you'd have to work with player support to unlock it
J21
J21OP4mo ago
but they don't help me I've been trying for 2 months because it can't be that hundreds of euros are gone without me doing anything and then I don't even get an answer
Kristofer
Kristofer4mo ago
Support would be the only way
J21
J21OP4mo ago
But what should I do if I don't get an answer? But it's possible that I'll get one again.
Kristofer
Kristofer4mo ago
Did you submit a ticket?
J21
J21OP4mo ago
Yes, easily 10, they always said they couldn't help me even though I had just heard that it was possible.
Kristofer
Kristofer4mo ago
There's not much you can do then Only support can unlock an account
J21
J21OP4mo ago
That makes no sense, they tell me to write to riot support but riot support doesn't answer me xd
momo
momo4mo ago
if she told you this and support didnt help you then on one can help you it is what it is
J21
J21OP4mo ago
But it doesn't make sense. They have to at least tell me something. I haven't received an answer since the first ticket. at least say why they don't help me @junimo Is there nothing else I can do and you can't help me?
junimo
junimo4mo ago
@J21 I can't unlock accounts, im not player support I can only guess why they locked your account- account sharing is a common reason, and it is against tos if you bought your account or got it from someone else, that might be a reason too
J21
J21OP4mo ago
@junimo Yes, but that's not the reason why I didn't buy it, but what else can I do if I don't get an answer from support? because I don't know what I did wrong that justifies a permanent ban and no one can give me a proper explanation
Kristofer
Kristofer4mo ago
Did they reply to the past tickets? If that’s the case, then they’ve provided you with the answer.
be ly
be ly4mo ago
I'm like you, ticket riot told me to use 3rd party software, and my account was lost for no reason, I put a large amount of money into the account, but in return it was banned for no reason. I have created a ticket for 4 days in a row riot still claims my account cannot be opened
Rachel
Rachel4mo ago
Did you share your acc with your friends tho?
J21
J21OP4mo ago
no They don't give me a reasonable answer, always just the same bot answer I just don't understand why they don't give me my account back. I didn't do anything wrong. @junimo Can you not try to get someone to help me? That would be really nice of you.

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