100 year ban
hundred year ban for match throwing but no history of significant afk and after a 2 day suspension played one game without any issues no toxicity etc. then next day perma banned with apparent a history of match throwing what do i do
Adhara Polaris
Today, 1:39 AM
Thanks for taking the time to submit an appeal.
A lot of things are taken into consideration when we give out a penalty, like the severity/frequency of disruptive behavior and past penalties. Smaller infractions may be met with warnings or restrictions at first, but ignoring those warnings and continuing that behavior will always result in escalating penalties. The majority of suspensions/bans only happen after a history of breaking our User Rules (Section 7) rather than a single incident, but a larger action can more quickly draw a larger penalty.
Permanent bans are not given lightly. When we find that one account is impacting others in consistently harmful ways, we do what we have to to protect other players.
Since this behavior was both initially flagged and verified after a manual review, I'm marking this as a solved case—which means this and any future tickets about this penalty will be automatically closed.
Thanks again for reaching out. If you have questions or concerns about any other issues, please reach out with another ticket.
Adhara Polaris
Player Support Agent
Adhara Polaris
Today, 1:39 AM
Thanks for taking the time to submit an appeal.
A lot of things are taken into consideration when we give out a penalty, like the severity/frequency of disruptive behavior and past penalties. Smaller infractions may be met with warnings or restrictions at first, but ignoring those warnings and continuing that behavior will always result in escalating penalties. The majority of suspensions/bans only happen after a history of breaking our User Rules (Section 7) rather than a single incident, but a larger action can more quickly draw a larger penalty.
Permanent bans are not given lightly. When we find that one account is impacting others in consistently harmful ways, we do what we have to to protect other players.
Since this behavior was both initially flagged and verified after a manual review, I'm marking this as a solved case—which means this and any future tickets about this penalty will be automatically closed.
Thanks again for reaching out. If you have questions or concerns about any other issues, please reach out with another ticket.
Adhara Polaris
Player Support Agent
