© 2026 Hedgehog Software, LLC

TwitterGitHubDiscord
More
CommunitiesDocsAboutTermsPrivacy
Search
Star
Setup for Free
ImmichI
Immich•6mo ago•
41 replies
PhoDit

Android App "Server is not reachable" but works on browser

I have been using Immich just fine for the last year over Cloudflare tunnels and today the Android app stopped connecting. I tried reinstalling it and all it says is "Server is not reachable", but I can connect without any problems to my server though the web browser on the same device to the same URL.

- I have allowed self-signed certs just in case.
- I have restarted the server.
- Both the app and the server are on v1.138.0

Has anyone else encountered this issue?

This is the log:

Error while checking server availability:

FormatException: Unexpected character (at character 1)

<!DOCTYPE html>

^
0 _ChunkedJsonParser.fail (dart:convert-patch/convert_patch.dart:1463)
1 _ChunkedJsonParser.parseNumber (dart:convert-patch/convert_patch.dart:1329)
2 _ChunkedJsonParser.parse (dart:convert-patch/convert_patch.dart:931)
3 _parseJson (dart:convert-patch/convert_patch.dart:35)
4 JsonDecoder.convert (dart:convert/json.dart:641)
5 JsonCodec.decode (dart:convert/json.dart:223)
6 ApiClient.deserialize.<anonymous closure> (package:openapi/api_client.dart:158)
7 compute.<anonymous closure> (package:flutter/src/foundation/_isolates_io.dart:23)
8 _RemoteRunner._run (dart:isolate:1116)
9 _RemoteRunner._remoteExecute (dart:isolate:1110)
10 _delayEntrypointInvocation.<anonymous closure> (dart:isolate-patch/isolate_patch.dart:317)
11 _RawReceivePort._handleMessage (dart:isolate-patch/isolate_patch.dart:193)
ImmichJoin
A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.
36,590Members
Resources

Similar Threads

Was this page helpful?
Recent Announcements

Similar Threads

"server is not reachable" error on android app
ImmichIImmich / help-desk-support
8mo ago
Server not reachable on android
ImmichIImmich / help-desk-support
8mo ago
Server is not reachable from the Android app
ImmichIImmich / help-desk-support
2mo ago
server not reachable android
ImmichIImmich / help-desk-support
2mo ago