Immich on new server, media-location migration not working
Hi, I am currently in the process of migrating Immich from Yunohost to a "proper" Docker install.
The database migration worked flawlessly, and Immich is also running. Now my problem: I am only seeing blurry images as the thumbnails can't be loaded, and when clicking on a photo, it is also not shown.
Error in the logs:
Yunohost was setting the media location env variable, now I want to get rid of that and currently just mounting in the /data folder.
Directory structure within
/data (taken from within the container), the mount seems to work without problems.
My immich server from docker-compose:
I have seen in the release notes (v0.137.0) a case that should handle this case automatically.
But after updating, the issue still persists. I am a little bit out of ideas.
Any idea how to fix this?5 Replies
:wave: Hey @Franz,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Have you run
immich-admin change-media-location from inside the container?
It allows you to update paths in DB records from old /home/yunohost.app/immich to new /data
https://github.com/immich-app/immich/discussions/20771[Discussion] 0.135 -> 0.136.0 -> 0.137.3: path must be absolute or specify root to res.sendFile (immich-app/immich#20771)
Yes, that was it. Thanks a lot for the quick help!
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