I get Error: P1001: Can't reach database server on Azure Postgres during npx prisma migrate deploy
any ideas here
6 Replies
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The P1001 error ("Can't reach database server") when running
npx prisma migrate deploy on Azure Postgres usually means Prisma cannot establish a network connection to your database. Based on the knowledge sources, here are some troubleshooting steps and considerations:
1. Check Connection String: Ensure your DATABASE_URL in .env is correct, including the host, port, username, password, and database name. For Azure, the format should be:
If your password contains special characters, make sure they are URL-encoded as required by Prisma's documentation source.
2. Firewall and Network: Azure Postgres instances often have strict firewall rules. Make sure your IP address (or the IP of your deployment environment) is allowed to connect to the database. You can configure this in the Azure Portal under "Connection security" for your Postgres instance.
3. SSL/TLS Settings: Azure Postgres requires SSL by default. Ensure your connection string includes sslmode=require or ssl=true if needed. If you see TLS errors, you may need to add trustServerCertificate=true or similar parameters, as some users have tried source.
4. Timeouts: If the connection is timing out, try increasing the timeout in your connection string, e.g., connect_timeout=30 source.
5. Database Availability: Double-check that your Azure Postgres instance is running and accessible from your environment. Try connecting with psql or another client using the same credentials.
6. Prisma Version: Ensure you are using a recent version of Prisma, as older versions may have compatibility issues.
If you have checked all the above and still get P1001, the knowledge sources suggest reaching out on the Prisma Discord for more targeted help, as t
his error can be caused by a variety of network or configuration issues source.
If you need more specific help, please provide your connection string (without credentials), Prisma version, and any error logs.this is the connection string postgresql://development-relias-server.postgres.database.azure.com:5432/mq
prisma version is 6.14.0
P1001: Can't reach database server at
development-relias-server.postgres.database.azure.com:5432🤔 Alright, thanks for letting us know that there's still some help needed. A team member will reply to you shortly.
In the meantime, please let us know any additional info, questions, or which parts of the answer may need clarification.
Is your database publicly accessible?
Are you able to connect to the database via a GUI like TablePlus, DataGrip, pgAdmin etc?
All good managed to solve this … thanks @Nurul (Prisma)
It was issue in our understanding.. all good with Prisma
Glad to hear that you were able to resolve this 👍