Mod Manager FTP recognition

Hi all, I'm trying to connect my mod manager to my Nitrado server and have put in the details as the ficsit guide shows however I get an infinite loading circle. See image attached. Any help would be greatly appreciated
No description
Solution:
I changed server providers which didn't help. But then the support team reset the panel password to the same password and then it worked???
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18 Replies
BattleDan
BattleDanOP•4d ago
Also I've tried to add the path as /satisfactory as it appears in the configuration files but that didn't work either
sjhoward
sjhoward•4d ago
start by leaving the path blank, you should be able to navigate via a file browser once connected
BattleDan
BattleDanOP•4d ago
I tried that and it just keeps loading and never connects
sjhoward
sjhoward•4d ago
are you sure the port number is right? Hm, that does all look like the details Nitrado use do you have a firewall which could be blocking the connection? >debughere Small chance your logs might have more details
FICSIT-Fred
FICSIT-Fred•4d ago
We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced here in this channel. If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs
BattleDan
BattleDanOP•3d ago
Yeah the port number is the one they have given me for ftp. The only other port is the game port which I tried which also didn't work Ill post the debug info when I get back onto my computer later today
FICSIT-Fred
FICSIT-Fred•3d ago
SMM Version: 3.0.3
SML Version: 3.11.3
Installed Mods: 8
Game: WindowsClient CL 424353 from steam
Path: `d:\SteamLibrary\steamapps\common\Satisfactory`
Command Line: cmd /C start steam://rungameid/526870-NO_EOS_OVERLAY
SMM Version: 3.0.3
SML Version: 3.11.3
Installed Mods: 8
Game: WindowsClient CL 424353 from steam
Path: `d:\SteamLibrary\steamapps\common\Satisfactory`
Command Line: cmd /C start steam://rungameid/526870-NO_EOS_OVERLAY
-# Responding to Key Details for SMMDebug-2025-08-20-04-54-32.zip triggered by @BattleDan
BattleDan
BattleDanOP•3d ago
Here is the debug info
sjhoward
sjhoward•3d ago
{"time":"2025-08-19T23:15:26.3245722+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:15:32.1966847+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:17:04.2453045+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:19:00.2122367+10:00","level":"INFO","msg":"connecting to sftp"}
{"time":"2025-08-19T23:19:37.8097072+10:00","level":"INFO","msg":"using local disk","path":""}
{"time":"2025-08-19T23:22:41.2523691+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
{"time":"2025-08-19T23:29:16.7687214+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:26.0826306+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:35.9170542+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:51.7796416+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:57.2208019+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:58.2046445+10:00","level":"INFO","msg":"logged into ftp","hidden-files":true}
{"time":"2025-08-19T23:39:27.8670854+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
{"time":"2025-08-19T23:39:37.705012+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
{"time":"2025-08-19T23:15:26.3245722+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:15:32.1966847+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:17:04.2453045+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:19:00.2122367+10:00","level":"INFO","msg":"connecting to sftp"}
{"time":"2025-08-19T23:19:37.8097072+10:00","level":"INFO","msg":"using local disk","path":""}
{"time":"2025-08-19T23:22:41.2523691+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
{"time":"2025-08-19T23:29:16.7687214+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:26.0826306+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:35.9170542+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:51.7796416+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:57.2208019+10:00","level":"INFO","msg":"connecting to ftp"}
{"time":"2025-08-19T23:29:58.2046445+10:00","level":"INFO","msg":"logged into ftp","hidden-files":true}
{"time":"2025-08-19T23:39:27.8670854+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
{"time":"2025-08-19T23:39:37.705012+10:00","level":"INFO","msg":"logged into ftp","hidden-files":false}
Looks like it did connect 🤔
BattleDan
BattleDanOP•3d ago
That's so strange, it just keeps spinning on mod manager and not going anywhere?? I think it's connecting but not actually going through with the following process
sjhoward
sjhoward•3d ago
:interesting: do you have a VPN you could try?
BattleDan
BattleDanOP•2d ago
I tried a VPN and i'm getting a new error message now (progress)
BattleDan
BattleDanOP•2d ago
No description
sjhoward
sjhoward•2d ago
I think it might be just plain old connection issues - I'm guessing you're in Aus from the server address, and I know the average connection there isn't super great. Do you generally have any issues with a slow connection?
BattleDan
BattleDanOP•6h ago
I have quite good connection to most things, the net speed I've got isn't bad
Solution
BattleDan
BattleDan•6h ago
I changed server providers which didn't help. But then the support team reset the panel password to the same password and then it worked???
BattleDan
BattleDanOP•6h ago
So it's resolved now

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