need help with my game resolution

everytime i load up val it starts as windowed borderless and stretched across my screen and no matter what resolution i select in settings and windowed, fullscreen ect it puts a the resolution as custom i also checked the config files i also deleted them and made val create new ones but nothing happened it still has this vertically stretched mess and if i select fullscreen it is stretched and borderless.
10 Replies
7Disciples
7DisciplesOP4d ago
and if i select for example 1980 x1080 and fullscreen if goes into fullscreen and puts the res as custom but i dont have a custom res set and my game closes out of nowhere after an hour or longer maybe i dont know exactly as i dont keep track the only way i can play with my actual resolution is if when it starts as windowed borderless i click maximize and in nvidia app i tried to optimize val as 1980 x 1080 fullscreen but it wouldnt do anything but when i selected windowed or windowed borderless it allowed me but not fullscreen idk why its stuck as windowed borderless also i just checked and it wont even let me optimize it to windowed in nvidia app @Schmick
Schmick
Schmick4d ago
yeah this isn't something i know how to fix. tech support isn't my area. have you already contacted player support?
7Disciples
7DisciplesOP4d ago
i tried it wasnt helpful
Rachel
Rachel4d ago
What kind of monitor you got? Ultra wide?
7Disciples
7DisciplesOP4d ago
1980 x 1080 is there anyone in the discord that knows tech support? idk if that would be considered ultra wide
Schmick
Schmick4d ago
there is no official riot support here. this isn't riot's server. you have to contact our support through our website if you want to talk to them. there may be community members that know how to fix your issue, but no guarantees
VANGUARD Main
VANGUARD Main4d ago
<:util_Warning_Box:1362398980578742402> This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. ‎ You can create a ticket with Riot support here. ‎ You can get support from fellow server members by making a post in <#1027165825846739095>. If you are receiving an error code, you can find out steps to resolve it here.
7Disciples
7DisciplesOP4d ago
ah alr thanks ill try again there then
Rachel
Rachel4d ago
Nah, delete gpu drivers using DDU and reinstall from official site
7Disciples
7DisciplesOP4d ago
i installed from the nvidia app ig ill still give it a go windows 10 no overlays and gtx 1070 8gb let me check i competely forgot that existed ight ight ty ill try

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