V
VALORANT•4mo ago
zhimyenchia

Help van problem

always pop out donknw how to solve #community-help
No description
57 Replies
Rachel
Rachel•4mo ago
Press windows key + r Type msinfo32 Show ss
zhimyenchia
zhimyenchiaOP•4mo ago
i try few method dy
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
bios system already changed to UEFI
Rachel
Rachel•4mo ago
You need to update your bios
zhimyenchia
zhimyenchiaOP•4mo ago
already updated
zhimyenchia
zhimyenchiaOP•4mo ago
No description
Rachel
Rachel•4mo ago
Hmm you updated to the beta version :val_SusgeNoted:
zhimyenchia
zhimyenchiaOP•4mo ago
so i need to download another right? which is not beta version
Rachel
Rachel•4mo ago
Try the v1C version
zhimyenchia
zhimyenchiaOP•4mo ago
ohright
GamerDoc
GamerDoc•4mo ago
Wym by always pop up @zhimyenchia Can you elaborate further Nvm am stupid
Rachel
Rachel•4mo ago
😭
GamerDoc
GamerDoc•4mo ago
Just update your bios
zhimyenchia
zhimyenchiaOP•4mo ago
easy to say
Rachel
Rachel•4mo ago
Also there’s another person with latest bios but keeps getting the error
zhimyenchia
zhimyenchiaOP•4mo ago
playing for 10min then pop out
Rachel
Rachel•4mo ago
I tagged you earlier in that post
GamerDoc
GamerDoc•4mo ago
Did they update their bios?
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
now a new problem poping out 😊
Rachel
Rachel•4mo ago
You need to enable TPM
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
this right?
Rachel
Rachel•4mo ago
Yup
zhimyenchia
zhimyenchiaOP•4mo ago
ok
killua
killua•4mo ago
@Rachel He has the same processor as mine and a different version of the same motherboard, coincidentally and it's showing the same error
Rachel
Rachel•4mo ago
yup I’ve noticed
zhimyenchia
zhimyenchiaOP•4mo ago
again
zhimyenchia
zhimyenchiaOP•4mo ago
No description
Rachel
Rachel•4mo ago
Updating bios resets bios to default, so secure boot is disabled
zhimyenchia
zhimyenchiaOP•4mo ago
No description
Rachel
Rachel•4mo ago
Press ok Close the search option as well Settings > advanced > windows OS configuration > secure boot Change secure boot mode to custom Then click on restore factory keys
zhimyenchia
zhimyenchiaOP•4mo ago
No description
Rachel
Rachel•4mo ago
Change windows 10 WHQL to UEFI Save and exit bios and enter again ^ then go here
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
still cant open secure boot
Rachel
Rachel•4mo ago
Click on enroll all factory defaults Click YES Then click NO Then you can enable secure boot
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
so now i can restart pc right
Rachel
Rachel•4mo ago
Yup save and exit
zhimyenchia
zhimyenchiaOP•4mo ago
ok i try
Rachel
Rachel•4mo ago
Show new msinfo32 page ss after restart
zhimyenchia
zhimyenchiaOP•4mo ago
No description
Rachel
Rachel•4mo ago
Ok try the game, play dms to see if it crashes again
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
damn im crying
Rachel
Rachel•4mo ago
Just restart
zhimyenchia
zhimyenchiaOP•4mo ago
restart game? or client
Rachel
Rachel•4mo ago
Close everything from task manager And reopen Riot client
zhimyenchia
zhimyenchiaOP•4mo ago
No description
zhimyenchia
zhimyenchiaOP•4mo ago
suck
Rachel
Rachel•4mo ago
Uh it didn’t work- even @killua has the same motherboard, but different version in the other post, also updated to latest, but same prob
GamerDoc
GamerDoc•4mo ago
we have checked the code and nothing has changed in years I am not sure why its not working for you but maybe worth contacting manufacturer have u tried resetting your secureboot keys?
Rachel
Rachel•4mo ago
Did enroll the keys for him, didn’t work. I guess it’s an issue with the motherboard, the only other pc model I’ve seen similar issue persist was with HP obelisk, everyone with same pc model had that issue :val_SusgeNoted:
GamerDoc
GamerDoc•4mo ago
:val_SusgeNoted:
zhimyenchia
zhimyenchiaOP•4mo ago
but bafore ue5 update everything ok after ue5 error poping out

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