so my account got compromiseD
IDK I WAS inactive since like last 1 week bcs of exams and my account got disappeared I submitted ticked but it sent to this LOL support
idk i am scared about my Account
121 Replies
Just wait for them to respond back to you
how can it get disappeared idk i even checked my mail no mail change stuff
wait let me change mail password
in first purchase i have to mention like battle pass or like my gun skin ?
i dont remember battle pass number exactly it was like 2021 i need to check that
:val_Prayge:
:val_Hampter:
If Hacker deleted my valorant account will it be seen on valorant tracker and will it be recoverable?
@Rachel
What should I answer to them?
Should I provide them transaction I'd of each and every purchase?
With dates and Time?
@Rachel I wrote each and every transaction I'd with date and amount?
Should I Now arrange my each and every gun skin purchased with dates ?
Just send them as much info as possible
Umm.. they didn't mention what to send them like
I read everything again
I am currently trying to arrange gun skin purchases with dates
Like what should I add more as information because If they responded me this maybe i did some shit as I made in Hurry and was scared while sending them first ticket
They usually give you a list of info to try and provide in the ticket I think
Otherwise probably like the normal stuff like date of birth, original email, etc
Yeah probably in the previous ticket since they mention questions to answer there
Umm like this is first and same ticket and it is open now
Date of birth ok and emails and anything else?
Letss see it took me almost 5 hours to collect all the details And summarise them π
I re-install my windows and changed every password ..
what details do they need? did they clarify that anywhere
Idk thats weird maybe just ask them what details you need to provide
They should give you a list and then you just send whatever of it you have
Yeah for now I provided them my all transaction I'd (With dates) and almost All My valorant purchases with dates , Idk gun buddy so i haven't told them but i told them first agent, Birthdate , Location,My internet service provider emails account creation date
Nope they don't tell me that
This was there reply
Is there some kind of Logs details in my pc that i should have included?
ask them what details they need
Nvm I just sent them ...
I SENT THEM letss see how they respond
i recovered it but i dont want to loose it again this is like 2nd time my account got compromised
Download Riot Mobile and link it as 2FA
ok anything else ?
Don't use a simple password, if you need to log into the website, always go to the website directly and don't log in via links on youtube/twitter/etc
Can i ask them possible reason my account got compromised if they can tell and should i ask them to change any stuff like new transaction id or username >?
ok
They won't be able to tell why. You can change your own username on the website
ohhk
like i mean riot id ?
the one which i use to login
idk why hacker hacked my account but didnt played games or changed any stuff
Lots of different reasons, e.g. if the acc has good skins they might want to try and sell it etc
ohh
when first time my account was hacked it got banned now it seems untouched idk maybe hacker got my some kind of account details still
and now when my account was compromised there was no email change message @Riot Riviere it just got disappeared without any notification
tbh i dont know whether it was actually compromised or i linked my account to any other email which i forgot :val_KekwSob:
I have the same problem but itβs been 1 year 1 month as of now
They keep referring to other tickets
Hacker banned my acc using hacks
And when I got it back and found out it was banned
I made tickets showing sooooo much proof
When first time my account was hacked I recovered it than when I logged in I literally shitted in my pant seeing the ban
Well they unbanned me that time
Let's see
This time I sent them this
They responded me with this
Can't they see our login Ip stuff or our location or our usual pc hardware on which we regularly play
Ikr I
Listen also
I got a. Email stating it was changed
And shit from RUSSIA
I sent that picture
Told them Iβm from xy country
Not from russia
Russian hackers π
Na fuck Russia
SAME FUCKING EMAIL
EVERY TIME
WORD FOR WORD BAR FOR BAR
Hehe how much you spent on ur account π
?
ALOT
I also stated that I spent a lot of money
Wait let me check mine
Bet
I sat like 7 -8 Hours collecting all Payment information i literally sent them each and every transaction I'd and each and every gun skin i purchased π
Bro I could do the same
Tbh
I can send all transaction ids
All pics of them
I skipped my Job today π
And riot games codes
π
Is ur account recovered now and it is ban?
I got the acc one year ago
Been making tickets
Still banned
πππ
Ohh damnn
Yeee
Check Dm
Damnn I spent like 700$ on My Account π
I could have bought Iphone π
Tbh I have too see how much I spent π
Havenβt rlly taken a seat and checked
Spent money on 2 accs π
But my main had hella shit
Alt had 4
Same i just spent without even realising And today when i saw my Bank transaction to provide them with info I was like why I spent so much on a Game π
I bet I spent more on Fortnite π
I hope they get some stuff like CS where u can sell gun skins
But Yh itβs whatever tho canβt keep sulking about what we did
Yeah but when the account get compromised it strikes hard π
I spent like 400$ atleats
No it rlly does
My Fortnite account got hacked
I got so sad and pissed
I stopped playing fn for 2 years
Finally got the account back
And was soooo happy
Well I had same feeling twice with My Valorant account lets see what they investigate and secure my account
WTF?
@Riot Riviere
I litrelly sent them all details just now they verified me
and now they sent me this?
whoaa
and the guy sent me this within like 2 mins
like in litrelly less than 1 mins
Did you receive an email to reset password ?
yeah
and now he locked my account
just because i told them this
i dont have any issue in submiting another ticket but like wtf is that?
i cant reveal the level of information i provided them here in public but trust me i summarised each and every transaction today and sent them and now i get such reply after being verified owner ?
Man this is riot
Games
Been trying for a year will keep trying tho
I ainβt boutta give up now
but they verified me like 2 hours ago gave me my account and trust me i sent them so much details
Man idk tbh ig just follow what they say
And u will get it
Hopefully
and when i asked them what went wrong with my account can u help me out with this is second time it is compromise they be like na na na you are not owner
Ask them what else do they want
they want more information LOL
Like what π
i dont know what is MORE
:val_Hampter:
NOT ENOUGH?
I AM DONE
Damn
Ask them what else do u need
Btw ur the original creator of the acc right
they closed my ticket
yeahh
Ye u saw
I
if i wasnt how will i be able to give them each and every transaction id of my purchases
:val_Prayge:
U can still get those if u like bought an acc and change the email of it
no i havent bought it i made it on my own
i am playing this game since like 2021
Ok then I rlly donβt know
its been 4 years
Damn
Thatβs fucked up
@Rachel @Riot Riviere I need to submit another ticket bcs of it?
You do have access to the account now right?
Login to the support site and submit a ticket
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Pretty sure it will fall under discuss personal suspension/restriction
I have access to it now but I don't know they locked it
π
Maybe the hackers tried to access it again
Thatβs what this particular lock mean
βUnusual activityβ
Just submit a new ticket
Yeah lets see ...
But they gave me account and again locked it back ? Idk why it seems like water in desert
Itβs possible the people who hacked your account tried to access it again
@Rachel plsssss help me I got a serious question
Maybe lets see
So if a hacker hacks my account uses hacks and I have soooo much proof itβs not me and I try to get it unbanned
I submitted one more time
Why u guys wonβt unban it
Have you ever shared your account?
Nope
With your friends or family
I got no siblings
Na
I gave sooo much proof
Also the email where it sends email has been changed
But it was Russian
I hope they don't ask to verify that by submitting Family report or Birth certificate π€£
Well it ultimately is support teamβs decision :val_PepeShrug:
π
Ima be honest
U guys keep sending me the same email
Itβs basically auto reply
To my tickets
Stop saying βyou guysβ I donβt work for riot πππ»
Oh
Mb twin
Trust me the level of proof I provided them by analysing my banks statement and purchase Message will be 100 times more than enough
Have you provided dob, account creation date accurately
Yeah
I provided account creation down to the day date year
Saturday
Btw
Just submit a new ticket and hopefully they unlock it
But still they need MORE... wait Do they need MY like Birth Hour , Mins and second ?
Your situation is different, cheats being used on an acc is looked at differently
Ik that but it wasnβt my fault or smtn
Did they ask you to verify to recover the acc or to prove you didnβt cheat ?
Hacker from Russia
Used hacks
On my acc
No they just close the tikcet
These fuxkers
Yeah maybe idk the guy responded me seems to be irritated with me because other agent verified me in same ticket and Gave me my account back like 2 hours ago
Guess what I work at OFM and there is sales strategy known as emotional wave strategy where we make customer "happy > Sad, Happy >sad >Happy >Sad>Happy " to Induce sales seems like today I was customer of Valorant π
But if u donβt have ur acc what are they trying to make u buy π
πidk what I thought last night
hehehe
I swear i filled every single details they asked me
I just don't know my first Gun Buddy bcs i never cared about them tbh and everything else I remember
Should I send them YouTuber Live stream Link on Which they can Hear my voice playing game on that account and i record my voice so they can cross check my Voice to conclude me as orignal creator π« π