R
Runpod2w ago
kiye0n

“We have detected critical error..” issue

Hi team, I am currently suffering from this message “we have detected a critical error on this machine which may affect some pods. We are looking into the root cause and apologize for any inconvenience. We would recommend backing up your data and creating a new pod in the meantime” appeared in one of the pods I deployed. I cannot access to the server and I got some important data in this workspace Could you help me with this? My pod id is n71h5beb4d1gki Location: US-IL-1 Thank you
1 Reply
Poddy
Poddy2w ago
@kiye0n
Escalated To Zendesk
The thread has been escalated to Zendesk!
Ticket ID: #22353

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