Cannot upgrade to paid Worker AI
Hi, I need to upgrade to the paid plan, and my app that I use the workes for are on the news - so it got a high level of usage now all of a sudden. However, I can't upgrade. I tried changing my card, paypal, removing cache, changing web browser, still doesnt work: "Internal Server Error" and "There was an error enabling your workers".
Please help ASAP!
2 Replies
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
How long might this take?