My account stolen help me
Help
Solution:Jump to solution
Hello, @switch G!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
6 Replies
I think the email address given in the request is because I didn't make the request; the person who stole it did. When I go to the request section, it says the request has been created, but I didn't create it, so the person who stole the account tried to claim it as their own.
I've included the invoices below, 30 days before the account was hacked.
I noticed the account was hacked on August 18th at 10:10 PM.
Before the hack, the account had an email address and phone number, and I think it was on Facebook. I'm not entirely sure.
When I realized the account was hacked, I tried logging in with my email address and number, and it said no such account existed. So, the person who stole the email address and number changed.
All the login methods were mine, but now they all belong to the person who stole it.
I CANNOT LOG IN TO MY ACCOUNT
I shared my account with someone I'd seen in the game before, and I was scammed. Let me explain. ----] First, someone came into the lobby and said I was. He said I'm famous and have 320,000 followers on TikTok, so I believed him and asked if he could trade the account. I said okay, and shared the account like that, and the account was stolen.
The account was hacked like this. I had 3 on the account. I was trying to get Fatih. I was an authority of 22.
I have no desire anymore. My account was stolen in the game. I want it back.
I left some evidence below. The person who stole it also transferred popularity from my account to their own. All the evidence is below.
And when I look at my second account, he blocked me there. I can't view my profile. He completely disabled my friend requests. Help, urgent.
Dude, I joined the team. He added me. Look at these conversations. These scammers are stealing my account and claiming I've deposited money into that account, then scamming me by saying "don't give me 3." They scam everyone like me. Their account should be banned for scams.
PLEASE HELP ME
@Quendi
@.Nadïa.🌴
Sorry for the experience man, hope you already filed an in-game report. Cuz that's the best way.
Solution
Hello, @switch G!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
Please note that sharing and trading of a game account is a violation of PUBG MOBILE's terms of service. If you're involved in such activities, only you are responsible for your loss.
I sent it twice
@.Ṇadïa.🌴
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.
I want my account back so badly. I never smile. Can you please talk to the PUBG Mobile officials and give me back my account? I have multiple proofs.
Thanks
How can I track the form?