Seeking urgent help
Hi everyone, I need some help recovering my Cloudflare account.
I lost access to my mobile device, and unfortunately I don’t have my 2FA codes or backup codes anymore. The "Recover with Device" option doesn’t work for me.
Can someone from the support team please guide me on how I can get direct help from Cloudflare Support to recover my account?
I have overdue to my account couldn't pay the bill!!
Thank you!
9 Replies
Hey,
Is this relavant channel for this ?
Same happened with me, have you created ticket
to create a ticket i need to login !
?login-help
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email
Cloudflare Dashboard | Manage Your Account
Log in to the Cloudflare dashboard. Make your websites, apps, and networks fast and secure. Build modern apps on our developer platform.
Go on second link and try to do self recover
Tried submitted a request already
I believe it will take some time
its already 15 days over
I requested again now lets see
We have to keep patience and wait until support team reply next steps
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email
Cloudflare Dashboard | Manage Your Account
Log in to the Cloudflare dashboard. Make your websites, apps, and networks fast and secure. Build modern apps on our developer platform.